{"id":17000,"date":"2021-10-12T15:58:46","date_gmt":"2021-10-12T14:58:46","guid":{"rendered":"https:\/\/mca-concept.com\/?page_id=17000"},"modified":"2026-03-30T11:51:18","modified_gmt":"2026-03-30T09:51:18","slug":"mca-flame","status":"publish","type":"page","link":"https:\/\/mca-concept.com\/en\/business-software\/mca-flame\/","title":{"rendered":"MCA Flame Solution"},"content":{"rendered":"\n<div class=\"et_pb_section_0 et_pb_section et_section_regular et_block_section et_animated\"><div class=\"et_pb_row_0 et_pb_row et_block_row\"><div class=\"et_pb_column_0 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_cta_0 et_pb_promo et_pb_bg_layout_dark et_pb_module et_block_module preset--module--divi-cta--9d25c0da-b491-4be0-a31a-88c8d6ff8e01\"><div class=\"et_pb_promo_description\"><h1 class=\"et_pb_module_header\">Field service management software<\/h1><div class=\"et_pb_promo_content\" data-et-mv-hidden-tablet=\"true\"><p>Whether you're a heating engineer, sanitary engineer or plumber, you can plan your rounds, easily issue subscription contracts and compliant invoices, and offer your teams greater mobility with access via a mobile application.<\/p>\n<\/div><\/div><div class=\"et_pb_button_wrapper\"><a class=\"et_pb_button et_pb_promo_button\" href=\"#offre\">Request a quote<\/a><\/div><\/div><\/div><div class=\"et_pb_column_1 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_0 et_pb_image et_animated et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2023\/02\/logo-logiciel-interventions-sav-5.png\" width=\"691\" height=\"487\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2023\/02\/logo-logiciel-interventions-sav-5.png 691w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2023\/02\/logo-logiciel-interventions-sav-5-480x338.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 691px, 100vw\" class=\"wp-image-61289\" alt=\"Logo representing a flame symbolising the intervention services\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_1 et_pb_row et_block_row\"><div class=\"et_pb_column_2 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_0 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h2>Tailor-made intervention software<\/h2>\n<\/div><\/div><div class=\"et_pb_text_1 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><p>MCA Flame is an intervention management software that adapts to your needs. This means that you can add all the features you need.<\/p>\n<p>To guide you in your choice, 3 basic versions of the software are available, with a defined set of features. These packages can be adjusted at any time, either before or after the implementation of the software.<\/p>\n<p>You don't want to use the tracking system for your vehicles? This feature will not be added to your subscription. You want to manage your employees' time with MCA Flame, but not their salaries ? The software's features are adjusted and it connects to your third-party applications.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_block_section\" id=\"packs\"><div class=\"et_pb_row_2 et_pb_row et_block_row\"><div class=\"et_pb_column_3 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_2 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h2>MCA Flame Packs F-1200 to F-1600<\/h2>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_3 et_pb_row et_pb_equal_columns et_block_row\"><div class=\"et_pb_column_4 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_1 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2.png\" width=\"673\" height=\"230\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2.png 673w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2-480x164.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 673px, 100vw\" class=\"wp-image-80866\" title=\"Logos-Logiciels-Flame_grand_2\" alt=\"Logo representing a parking space for parking management\" \/><\/span><\/div><div class=\"et_pb_text_3 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>F-1200<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_0_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_0 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"#offre\">Request a quote<\/a><\/div><div class=\"et_pb_divider_0 et_pb_divider et_pb_space et_pb_divider_position_center et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><div class=\"et_pb_blurb_0 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_block_module stone-bullet-5\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_blurb_container\"><div class=\"et_pb_blurb_description\"><ul style=\"text-align: left;\"><\/ul>\n<ul>\n<li style=\"text-align: left;\">Administration<\/li>\n<li style=\"text-align: left;\">Logistics<\/li>\n<li style=\"text-align: left;\">Services<\/li>\n<li style=\"text-align: left;\">Principals<\/li>\n<li style=\"text-align: left;\">Provision request<\/li>\n<li style=\"text-align: left;\">Purchase, multi-currency<\/li>\n<li style=\"text-align: left;\">Stock management<\/li>\n<li style=\"text-align: left;\">Sales, customer management, multi-currency<\/li>\n<li style=\"text-align: left;\">Case management<\/li>\n<li style=\"text-align: left;\">Customer files<\/li>\n<li style=\"text-align: left;\">CRM \/ Customer Relationship Management<strong><\/strong><\/li>\n<li>Planning (Agenda) interventions<\/li>\n<li style=\"text-align: left;\">Finance<\/li>\n<li style=\"text-align: left;\">General accounting, multi-currency<\/li>\n<li style=\"text-align: left;\">Invoice payments (suppliers)<\/li>\n<li style=\"text-align: left;\">Grouping of payments<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_1_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_1 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"#Pack_1\">Pack details<\/a><\/div><\/div><div class=\"et_pb_column_5 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_2 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2.png\" width=\"673\" height=\"230\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2.png 673w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2-480x164.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 673px, 100vw\" class=\"wp-image-80866\" title=\"Logos-Logiciels-Flame_grand_2\" alt=\"Logo representing a parking space for parking management\" \/><\/span><\/div><div class=\"et_pb_text_4 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>F-1400<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_2_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_2 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"#offre\">Request a quote<\/a><\/div><div class=\"et_pb_divider_1 et_pb_divider et_pb_space et_pb_divider_position_center et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><div class=\"et_pb_blurb_1 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_block_module stone-bullet-5\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_blurb_container\"><div class=\"et_pb_blurb_description\"><ul style=\"text-align: left;\"><\/ul>\n<ul>\n<li style=\"text-align: left;\">Administration<\/li>\n<li style=\"text-align: left;\">Logistics<\/li>\n<li style=\"text-align: left;\">Services<\/li>\n<li style=\"text-align: left;\">Principals<\/li>\n<li style=\"text-align: left;\">Provision request<\/li>\n<li style=\"text-align: left;\">Purchase, multi-currency<\/li>\n<li><strong>Credit purchase<\/strong><\/li>\n<li style=\"text-align: left;\">Stock management<\/li>\n<li style=\"text-align: left;\">Sales, customer management, multi-currency<\/li>\n<li style=\"text-align: left;\"><strong>Credit sale<\/strong><\/li>\n<li><strong>Project management<\/strong><\/li>\n<li style=\"text-align: left;\"><strong>Project and customer management<\/strong><\/li>\n<li style=\"text-align: left;\">Case management<\/li>\n<li style=\"text-align: left;\">Customer files<\/li>\n<li style=\"text-align: left;\">CRM \/ Customer Relationship Management<strong><\/strong><\/li>\n<li style=\"text-align: left;\"><strong>Time-sheets<\/strong><\/li>\n<li>Planning (Agenda) interventions<\/li>\n<li style=\"text-align: left;\">Finance<\/li>\n<li style=\"text-align: left;\">General accounting, multi-currency<\/li>\n<li style=\"text-align: left;\">Invoice payments (suppliers)<\/li>\n<li style=\"text-align: left;\">Grouping of payments<\/li>\n<li style=\"text-align: left;\"><strong>Human Resources<\/strong><\/li>\n<li style=\"text-align: left;\"><strong>HR-Employees (salaries)<\/strong><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_3_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_3 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"#Pack_2\">Pack details<\/a><\/div><\/div><div class=\"et_pb_column_6 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_3 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2.png\" width=\"673\" height=\"230\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2.png 673w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2-480x164.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 673px, 100vw\" class=\"wp-image-80866\" title=\"Logos-Logiciels-Flame_grand_2\" alt=\"Logo representing a parking space for parking management\" \/><\/span><\/div><div class=\"et_pb_text_5 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>F-1600<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_4_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_4 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"#offre\">Request a quote<\/a><\/div><div class=\"et_pb_divider_2 et_pb_divider et_pb_space et_pb_divider_position_center et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><div class=\"et_pb_blurb_2 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_top et_pb_module et_block_module stone-bullet-5\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_blurb_container\"><div class=\"et_pb_blurb_description\"><ul style=\"text-align: left;\"><\/ul>\n<ul>\n<li style=\"text-align: left;\">Administration<\/li>\n<li style=\"text-align: left;\">Logistics<\/li>\n<li style=\"text-align: left;\">Services<\/li>\n<li style=\"text-align: left;\">Principals<\/li>\n<li style=\"text-align: left;\">Provision request<\/li>\n<li style=\"text-align: left;\">Purchase, multi-currency<\/li>\n<li>Credit purchase<\/li>\n<li style=\"text-align: left;\">Stock management<\/li>\n<li style=\"text-align: left;\">Sales, customer management, multi-currency<\/li>\n<li style=\"text-align: left;\">Credit sale<\/li>\n<li><strong>Periodicals generator sales<\/strong><\/li>\n<li style=\"text-align: left;\"><strong>Mobile application<\/strong><\/li>\n<li>Project management<\/li>\n<li style=\"text-align: left;\">Project and customer management<\/li>\n<li style=\"text-align: left;\">Case management<\/li>\n<li style=\"text-align: left;\">Customer files<\/li>\n<li style=\"text-align: left;\">CRM \/ Customer Relationship Management<strong><\/strong><\/li>\n<li style=\"text-align: left;\">Time-sheets<\/li>\n<li>Planning (Agenda) interventions<\/li>\n<li style=\"text-align: left;\">Finance<\/li>\n<li style=\"text-align: left;\">General accounting, multi-currency<\/li>\n<li style=\"text-align: left;\">Invoice payments (suppliers)<\/li>\n<li style=\"text-align: left;\">Grouping of payments<\/li>\n<li style=\"text-align: left;\">Human Resources<\/li>\n<li style=\"text-align: left;\">HR-Employees (salaries)<\/li>\n<li style=\"text-align: left;\"><strong>HR-Time Management<\/strong><\/li>\n<li style=\"text-align: left;\"><strong>HR-Scheduling and leave balances<\/strong><strong><\/strong><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_5_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_5 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"#Pack_3\">Pack details<\/a><\/div><\/div><\/div><\/div><div class=\"et_pb_section_3 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_4 et_pb_row et_block_row\" id=\"Details\"><div class=\"et_pb_column_7 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_6 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\">Features in detail<\/h2>\n<p style=\"text-align: center;\">You'll find a full list of software features depending on the package you need.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_5 et_pb_row et_block_row\"><div class=\"et_pb_column_8 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_7 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><strong>Administration<\/strong><\/h2>\n<p>- User and password management<br \/>- User access rights management  <\/p>\n<\/div><\/div><div class=\"et_pb_text_8 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Logistics<\/h2>\n<p><strong>Services<\/strong><br \/>- Management of services provided<br \/>- Management of services<br \/>- Management of 'Expense, Sales' accounts<br \/>- VAT by product<br \/>- Management of suppliers<br \/>- Supplier sub-ledger accounting<\/p>\n<\/div><\/div><div class=\"et_pb_text_9 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Clients<\/strong><br \/>- Client management with reports<br \/>- Sub-ledger accounting<br \/>- Quotations<br \/>- Provision request<br \/>- Invoices, QR-code - IBAN pdf - credit card (Stripe subscription)<br \/>- Management of multiple correspondents per invoice, personalized text<br \/>- Sending quotations and invoices in pdf format by e-mail<br \/>- Collection - camt054 - iso : 20022 + credit card (Stipe subscription)<br \/>- Table of open invoices with reminders<br \/>- Graph<br \/>- Send documents by e-mail<\/p>\n<\/div><\/div><div class=\"et_pb_text_10 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Provision request<\/strong><br \/>- Management of credit notes (customers)<br \/>- Management of open down payments (customers)<\/p>\n<\/div><\/div><div class=\"et_pb_text_11 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Purchasing, multi-currency<br \/><\/strong>- Supplier management<br \/>- Product management<br \/>- Barcode management<br \/>- Management of 'Expense, Sales' accounts<br \/>- VAT by product<br \/>- Supplier management<br \/>- Supplier sub-ledger accounting<\/p>\n<p><strong>Purchase credit<\/strong><br \/>- Management of goods returns (suppliers)<br \/>- Management of credit notes (suppliers)<br \/>- Management of open down payments (suppliers)<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_9 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_12 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Stock management<\/strong><br \/>- Stock management by location<br \/>- Stock in\/stock out<br \/>- Manual stock in\/stock out, by day<br \/>- Stock statistics<br \/>- Inventory<br \/>- Inventory: Validation<\/p>\n<p><strong>Sales customer management, multi-currency<\/strong><br \/>- Customer management with reports<br \/>- Auxiliary customer accounting<br \/>- Quotations, order forms, work sheets, daily report<br \/>- Invoices, QR-code - IBAN pdf<br \/>- Management of several correspondents per invoice, personalized texts<br \/>- Sending quotations and invoices in pdf format by e-mail<br \/>- Collection - camt054 - iso : 20022<br \/>- Table of open invoices with reminders<br \/>- Graph<br \/>- Send documents by e-mail<\/p>\n<p><strong>Credit sales<\/strong><br \/>- Management of goods returns (customers)<br \/>- Management of credit notes (customers)<br \/>- Management of open down payments (customers)<br \/>- Management of gift vouchers (customers)<\/p>\n<p><strong>Periodicals generator sales:<\/strong><br \/>- Invoices<br \/>- Prescriptions subscriptions<\/p>\n<\/div><\/div><div class=\"et_pb_text_13 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><strong>Mobile application<br \/><\/strong><\/h2>\n<p>Mobile - Jobsite tracking<br \/>Mobile - Daily report<\/p>\n<\/div><\/div><div class=\"et_pb_text_14 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Project management<\/h2>\n<p><strong>Project management, customers<\/strong><br \/>- Project management \/ mandates \/ monetary vision<br \/>- Follow-up of offers, invoices, receipts, customers<br \/>- Follow-up of offers, invoices, receipts, suppliers<br \/>- This module can be linked to the Dossiers module.<\/p>\n<\/div><\/div><div class=\"et_pb_text_15 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Case management<\/h2>\n<p><strong>Customer files<\/strong><br \/>- Centralized management of customers\/suppliers<br \/>- Centralized management of debtor invoices\/products by supplier<br \/>- Storage of documents relating to the file<br \/>- Management of dates assigned to schedules<br \/>- Centralized management of CRM files<br \/>- Centralized management of contracts generated by CMS<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_10 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_16 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><strong>CRM \/ Customer Relationship Management<\/strong><\/h2>\n<p><strong>Time-sheets<\/strong><br \/>- Definition of services, by line and by project<br \/>- Settlement, choice of allocations for invoicing<br \/>- Linked to activity reports, staff schedules<br \/>- User reports<\/p>\n<p><strong>Planning (Agenda) interventions<\/strong><br \/>- Planning, week, month, year<br \/>- Counting hours<\/p>\n<p><strong><\/strong><\/p>\n<\/div><\/div><div class=\"et_pb_text_17 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Finance<\/h2>\n<p><strong>General accounting, multi-currency<\/strong><br \/>- Journal of entries<br \/>- Summary of accounts<br \/>- Customized accounts (analytical accounting)<br \/>- Accounts receivable and payable management<br \/>- VAT increment and settlements<br \/>- Final printout pdf<br \/>- Analysis by account<br \/>- VAT settlements<\/p>\n<p><strong>Invoice payments (suppliers)<\/strong><br \/><strong>-<\/strong>Payment schedule<br \/>- Accounts payable subledger<br \/>- Analysis of payments by period<br \/>- Depreciation management<br \/>- Standing order<\/p>\n<p><strong>Payment consolidation<\/strong><br \/><strong>-<\/strong>Postfinance OPAE-FDS - iso :20022<br \/>- Banks DTA (pain001) - EBICS - iso : 20022<\/p>\n<\/div><\/div><div class=\"et_pb_text_18 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Human Resources<\/h2>\n<p><strong>HR-Employees (salaries)<\/strong><br \/>- Choice of salary by trade<br \/>- Management of social security statements<br \/>- Management of employer charges<br \/>- Insurance documents<br \/>- Auxiliary accounting<br \/>- Linked with general accounting <\/p>\n<p><strong>HR-Time management<\/strong><br \/><strong>-<\/strong>Production time management<br \/>- Employee time management<br \/>- Worksheet management<\/p>\n<p><strong>HR-Scheduling and vacation balances<\/strong><br \/><strong>-<\/strong>Schedule, week, month, year, hours counting<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_6 et_pb_row et_block_row\"><div class=\"et_pb_column_11 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_divider_3 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><\/div><\/div><div class=\"et_pb_row_7 et_pb_row et_block_row\" id=\"Pack_1\"><div class=\"et_pb_column_12 et_pb_column et_pb_column_1_3 et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div><div class=\"et_pb_column_13 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_4 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2.png\" width=\"673\" height=\"230\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2.png 673w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2-480x164.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 673px, 100vw\" class=\"wp-image-80866\" title=\"Logos-Logiciels-Flame_grand_2\" alt=\"Logo representing a parking space for parking management\" \/><\/span><\/div><div class=\"et_pb_text_19 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>F-1200<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_14 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_6_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_6 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"#offre\">Request a quote<\/a><\/div><\/div><\/div><div class=\"et_pb_row_8 et_pb_row et_block_row\"><div class=\"et_pb_column_15 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_20 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><strong>Administration<\/strong><\/h2>\n<p>- User and password management<br \/>- User access rights management  <\/p>\n<\/div><\/div><div class=\"et_pb_text_21 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Logistics<\/h2>\n<p><strong>Services<\/strong><br \/>- Management of services provided<br \/>- Management of services<br \/>- Management of 'Expense, Sales' accounts<br \/>- VAT by product<br \/>- Management of suppliers<br \/>- Supplier sub-ledger accounting<\/p>\n<\/div><\/div><div class=\"et_pb_text_22 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Clients<\/strong><br \/>- Client management with reports<br \/>- Sub-ledger accounting<br \/>- Quotations<br \/>- Provision request<br \/>- Invoices, QR-code - IBAN pdf - credit card (Stripe subscription)<br \/>- Management of multiple correspondents per invoice, personalized text<br \/>- Sending quotations and invoices in pdf format by e-mail<br \/>- Collection - camt054 - iso : 20022 + credit card (Stipe subscription)<br \/>- Table of open invoices with reminders<br \/>- Graph<br \/>- Send documents by e-mail<\/p>\n<\/div><\/div><div class=\"et_pb_text_23 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Provision request<\/strong><br \/>- Management of credit notes (customers)<br \/>- Management of open down payments (customers)<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_16 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_24 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Purchasing, multi-currency<br \/><\/strong>- Supplier management<br \/>- Product management<br \/>- Barcode management<br \/>- Management of 'Expense, Sales' accounts<br \/>- VAT by product<br \/>- Supplier management<br \/>- Supplier sub-ledger accounting<\/p>\n<\/div><\/div><div class=\"et_pb_text_25 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Stock management<\/strong><br \/>- Stock management by location<br \/>- Stock in\/stock out<br \/>- Manual stock in\/stock out, by day<br \/>- Stock statistics<br \/>- Inventory<br \/>- Inventory: Validation<\/p>\n<p><strong>Sales customer management, multi-currency<\/strong><br \/>- Customer management with reports<br \/>- Auxiliary customer accounting<br \/>- Quotations, order forms, work sheets, daily report<br \/>- Invoices, QR-code - IBAN pdf<br \/>- Management of several correspondents per invoice, personalized texts<br \/>- Sending quotations and invoices in pdf format by e-mail<br \/>- Collection - camt054 - iso : 20022<br \/>- Table of open invoices with reminders<br \/>- Graph<br \/>- Send documents by e-mail<strong><\/strong><\/p>\n<\/div><\/div><div class=\"et_pb_text_26 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Case management<\/h2>\n<p><strong>Customer files<\/strong><br \/>- Centralized management of customers\/suppliers<br \/>- Centralized management of debtor invoices\/products by supplier<br \/>- Storage of documents relating to the file<br \/>- Management of dates assigned to schedules<br \/>- Centralized management of CRM files<br \/>- Centralized management of contracts generated by CMS<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_17 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_27 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><strong>CRM \/ Customer Relationship Management<\/strong><\/h2>\n<p><strong>Planning (Agenda) interventions<\/strong><br \/>- Planning, week, month, year<br \/>- Counting hours<\/p>\n<p><strong><\/strong><\/p>\n<\/div><\/div><div class=\"et_pb_text_28 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Finance<\/h2>\n<p><strong>General accounting, multi-currency<\/strong><br \/>- Journal of entries<br \/>- Summary of accounts<br \/>- Customized accounts (analytical accounting)<br \/>- Accounts receivable and payable management<br \/>- VAT increment and settlements<br \/>- Final printout pdf<br \/>- Analysis by account<br \/>- VAT settlements<\/p>\n<p><strong>Invoice payments (suppliers)<\/strong><br \/><strong>-<\/strong>Payment schedule<br \/>- Accounts payable subledger<br \/>- Analysis of payments by period<br \/>- Depreciation management<br \/>- Standing order<\/p>\n<p><strong>Payment consolidation<\/strong><br \/><strong>-<\/strong>Postfinance OPAE-FDS - iso :20022<br \/>- Banks DTA (pain001) - EBICS - iso : 20022<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_9 et_pb_row et_block_row\"><div class=\"et_pb_column_18 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_divider_4 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><\/div><\/div><div class=\"et_pb_row_10 et_pb_row et_block_row\" id=\"Pack_2\"><div class=\"et_pb_column_19 et_pb_column et_pb_column_1_3 et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div><div class=\"et_pb_column_20 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_5 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2.png\" width=\"673\" height=\"230\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2.png 673w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2-480x164.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 673px, 100vw\" class=\"wp-image-80866\" title=\"Logos-Logiciels-Flame_grand_2\" alt=\"Logo representing a parking space for parking management\" \/><\/span><\/div><div class=\"et_pb_text_29 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>F-1400<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_21 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_7_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_7 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"#offre\">Request a quote<\/a><\/div><\/div><\/div><div class=\"et_pb_row_11 et_pb_row et_block_row\"><div class=\"et_pb_column_22 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_30 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><strong>Administration<\/strong><\/h2>\n<p>- User and password management<br \/>- User access rights management  <\/p>\n<\/div><\/div><div class=\"et_pb_text_31 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Logistics<\/h2>\n<p><strong>Services<\/strong><br \/>- Management of services provided<br \/>- Management of services<br \/>- Management of 'Expense, Sales' accounts<br \/>- VAT by product<br \/>- Management of suppliers<br \/>- Supplier sub-ledger accounting<\/p>\n<\/div><\/div><div class=\"et_pb_text_32 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Clients<\/strong><br \/>- Client management with reports<br \/>- Sub-ledger accounting<br \/>- Quotations<br \/>- Provision request<br \/>- Invoices, QR-code - IBAN pdf - credit card (Stripe subscription)<br \/>- Management of multiple correspondents per invoice, personalized text<br \/>- Sending quotations and invoices in pdf format by e-mail<br \/>- Collection - camt054 - iso : 20022 + credit card (Stipe subscription)<br \/>- Table of open invoices with reminders<br \/>- Graph<br \/>- Send documents by e-mail<\/p>\n<\/div><\/div><div class=\"et_pb_text_33 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Provision request<\/strong><br \/>- Management of credit notes (customers)<br \/>- Management of open down payments (customers)<\/p>\n<\/div><\/div><div class=\"et_pb_text_34 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Purchasing, multi-currency<br \/><\/strong>- Supplier management<br \/>- Product management<br \/>- Barcode management<br \/>- Management of 'Expense, Sales' accounts<br \/>- VAT by product<br \/>- Supplier management<br \/>- Supplier sub-ledger accounting<\/p>\n<p><strong>Purchase credit<\/strong><br \/>- Management of goods returns (suppliers)<br \/>- Management of credit notes (suppliers)<br \/>- Management of open down payments (suppliers)<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_23 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_35 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Stock management<\/strong><br \/>- Stock management by location<br \/>- Stock in\/stock out<br \/>- Manual stock in\/stock out, by day<br \/>- Stock statistics<br \/>- Inventory<br \/>- Inventory: Validation<\/p>\n<p><strong>Sales customer management, multi-currency<\/strong><br \/>- Customer management with reports<br \/>- Auxiliary customer accounting<br \/>- Quotations, order forms, work sheets, daily report<br \/>- Invoices, QR-code - IBAN pdf<br \/>- Management of several correspondents per invoice, personalized texts<br \/>- Sending quotations and invoices in pdf format by e-mail<br \/>- Collection - camt054 - iso : 20022<br \/>- Table of open invoices with reminders<br \/>- Graph<br \/>- Send documents by e-mail<\/p>\n<p><strong>Credit sales<\/strong><br \/>- Management of goods returns (customers)<br \/>- Management of credit notes (customers)<br \/>- Management of open down payments (customers)<br \/>- Management of gift vouchers (customers)<strong><\/strong><\/p>\n<\/div><\/div><div class=\"et_pb_text_36 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Project management<\/h2>\n<p><strong>Project management, customers<\/strong><br \/>- Project management \/ mandates \/ monetary vision<br \/>- Follow-up of offers, invoices, receipts, customers<br \/>- Follow-up of offers, invoices, receipts, suppliers<br \/>- This module can be linked to the Dossiers module.<\/p>\n<\/div><\/div><div class=\"et_pb_text_37 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Case management<\/h2>\n<p><strong>Customer files<\/strong><br \/>- Centralized management of customers\/suppliers<br \/>- Centralized management of debtor invoices\/products by supplier<br \/>- Storage of documents relating to the file<br \/>- Management of dates assigned to schedules<br \/>- Centralized management of CRM files<br \/>- Centralized management of contracts generated by CMS<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_24 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_38 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><strong>CRM \/ Customer Relationship Management<\/strong><\/h2>\n<p><strong>Time-sheets<\/strong><br \/>- Definition of services, by line and by project<br \/>- Settlement, choice of allocations for invoicing<br \/>- Linked to activity reports, staff schedules<br \/>- User reports<\/p>\n<p><strong>Planning (Agenda) interventions<\/strong><br \/>- Planning, week, month, year<br \/>- Counting hours<\/p>\n<p><strong><\/strong><\/p>\n<\/div><\/div><div class=\"et_pb_text_39 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Finance<\/h2>\n<p><strong>General accounting, multi-currency<\/strong><br \/>- Journal of entries<br \/>- Summary of accounts<br \/>- Customized accounts (analytical accounting)<br \/>- Accounts receivable and payable management<br \/>- VAT increment and settlements<br \/>- Final printout pdf<br \/>- Analysis by account<br \/>- VAT settlements<\/p>\n<p><strong>Invoice payments (suppliers)<\/strong><br \/><strong>-<\/strong>Payment schedule<br \/>- Accounts payable subledger<br \/>- Analysis of payments by period<br \/>- Depreciation management<br \/>- Standing order<\/p>\n<p><strong>Payment consolidation<\/strong><br \/><strong>-<\/strong>Postfinance OPAE-FDS - iso :20022<br \/>- Banks DTA (pain001) - EBICS - iso : 20022<\/p>\n<\/div><\/div><div class=\"et_pb_text_40 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Human Resources<\/h2>\n<p><strong>HR-Employees (salaries)<\/strong><br \/>- Choice of salary by trade<br \/>- Management of social security statements<br \/>- Management of employer charges<br \/>- Insurance documents<br \/>- Auxiliary accounting<br \/>- Linked with general accounting <\/p>\n<p><strong>HR-Time management<\/strong><br \/><strong>-<\/strong>Production time management<br \/>- Employee time management<br \/>- Worksheet management<\/p>\n<p><strong>HR-Scheduling and vacation balances<\/strong><br \/><strong>-<\/strong>Schedule, week, month, year, hours counting<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_12 et_pb_row et_block_row\"><div class=\"et_pb_column_25 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_divider_5 et_pb_divider et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><\/div><\/div><div class=\"et_pb_row_13 et_pb_row et_block_row\" id=\"Pack_3\"><div class=\"et_pb_column_26 et_pb_column et_pb_column_1_3 et_block_column et_pb_column_empty et_pb_css_mix_blend_mode_passthrough\"><\/div><div class=\"et_pb_column_27 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_6 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2.png\" width=\"673\" height=\"230\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2.png 673w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2024\/09\/Logos-Logiciels-Flame_grand_2-480x164.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 673px, 100vw\" class=\"wp-image-80866\" title=\"Logos-Logiciels-Flame_grand_2\" alt=\"Logo representing a parking space for parking management\" \/><\/span><\/div><div class=\"et_pb_text_41 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center\"><div class=\"et_pb_text_inner\"><p>F-1600<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_28 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_8_wrapper preset--module--divi-button--default_wrapper\"><a class=\"et_pb_button_8 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--default\" href=\"#offre\">Request a quote<\/a><\/div><\/div><\/div><div class=\"et_pb_row_14 et_pb_row et_block_row\"><div class=\"et_pb_column_29 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_42 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><strong>Administration<\/strong><\/h2>\n<p>- User and password management<br \/>- User access rights management  <\/p>\n<\/div><\/div><div class=\"et_pb_text_43 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Logistics<\/h2>\n<p><strong>Services<\/strong><br \/>- Management of services provided<br \/>- Management of services<br \/>- Management of 'Expense, Sales' accounts<br \/>- VAT by product<br \/>- Management of suppliers<br \/>- Supplier sub-ledger accounting<\/p>\n<\/div><\/div><div class=\"et_pb_text_44 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Clients<\/strong><br \/>- Client management with reports<br \/>- Sub-ledger accounting<br \/>- Quotations<br \/>- Provision request<br \/>- Invoices, QR-code - IBAN pdf - credit card (Stripe subscription)<br \/>- Management of multiple correspondents per invoice, personalized text<br \/>- Sending quotations and invoices in pdf format by e-mail<br \/>- Collection - camt054 - iso : 20022 + credit card (Stipe subscription)<br \/>- Table of open invoices with reminders<br \/>- Graph<br \/>- Send documents by e-mail<\/p>\n<\/div><\/div><div class=\"et_pb_text_45 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Provision request<\/strong><br \/>- Management of credit notes (customers)<br \/>- Management of open down payments (customers)<\/p>\n<\/div><\/div><div class=\"et_pb_text_46 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Purchasing, multi-currency<br \/><\/strong>- Supplier management<br \/>- Product management<br \/>- Barcode management<br \/>- Management of 'Expense, Sales' accounts<br \/>- VAT by product<br \/>- Supplier management<br \/>- Supplier sub-ledger accounting<\/p>\n<p><strong>Purchase credit<\/strong><br \/>- Management of goods returns (suppliers)<br \/>- Management of credit notes (suppliers)<br \/>- Management of open down payments (suppliers)<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_30 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_47 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p><strong>Stock management<\/strong><br \/>- Stock management by location<br \/>- Stock in\/stock out<br \/>- Manual stock in\/stock out, by day<br \/>- Stock statistics<br \/>- Inventory<br \/>- Inventory: Validation<\/p>\n<p><strong>Sales customer management, multi-currency<\/strong><br \/>- Customer management with reports<br \/>- Auxiliary customer accounting<br \/>- Quotations, order forms, work sheets, daily report<br \/>- Invoices, QR-code - IBAN pdf<br \/>- Management of several correspondents per invoice, personalized texts<br \/>- Sending quotations and invoices in pdf format by e-mail<br \/>- Collection - camt054 - iso : 20022<br \/>- Table of open invoices with reminders<br \/>- Graph<br \/>- Send documents by e-mail<\/p>\n<p><strong>Credit sales<\/strong><br \/>- Management of goods returns (customers)<br \/>- Management of credit notes (customers)<br \/>- Management of open down payments (customers)<br \/>- Management of gift vouchers (customers)<\/p>\n<p><strong>Periodicals generator sales:<\/strong><br \/>- Invoices<br \/>- Prescriptions subscriptions<\/p>\n<\/div><\/div><div class=\"et_pb_text_48 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><strong>Mobile application<br \/><\/strong><\/h2>\n<p>Mobile - Jobsite tracking<br \/>Mobile - Daily report<\/p>\n<\/div><\/div><div class=\"et_pb_text_49 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Project management<\/h2>\n<p><strong>Project management, customers<\/strong><br \/>- Project management \/ mandates \/ monetary vision<br \/>- Follow-up of offers, invoices, receipts, customers<br \/>- Follow-up of offers, invoices, receipts, suppliers<br \/>- This module can be linked to the Dossiers module.<\/p>\n<\/div><\/div><div class=\"et_pb_text_50 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Case management<\/h2>\n<p><strong>Customer files<\/strong><br \/>- Centralized management of customers\/suppliers<br \/>- Centralized management of debtor invoices\/products by supplier<br \/>- Storage of documents relating to the file<br \/>- Management of dates assigned to schedules<br \/>- Centralized management of CRM files<br \/>- Centralized management of contracts generated by CMS<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_31 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_51 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2><strong>CRM \/ Customer Relationship Management<\/strong><\/h2>\n<p><strong>Time-sheets<\/strong><br \/>- Definition of services, by line and by project<br \/>- Settlement, choice of allocations for invoicing<br \/>- Linked to activity reports, staff schedules<br \/>- User reports<\/p>\n<p><strong>Planning (Agenda) interventions<\/strong><br \/>- Planning, week, month, year<br \/>- Counting hours<\/p>\n<p><strong><\/strong><\/p>\n<\/div><\/div><div class=\"et_pb_text_52 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Finance<\/h2>\n<p><strong>General accounting, multi-currency<\/strong><br \/>- Journal of entries<br \/>- Summary of accounts<br \/>- Customized accounts (analytical accounting)<br \/>- Accounts receivable and payable management<br \/>- VAT increment and settlements<br \/>- Final printout pdf<br \/>- Analysis by account<br \/>- VAT settlements<\/p>\n<p><strong>Invoice payments (suppliers)<\/strong><br \/><strong>-<\/strong>Payment schedule<br \/>- Accounts payable subledger<br \/>- Analysis of payments by period<br \/>- Depreciation management<br \/>- Standing order<\/p>\n<p><strong>Payment consolidation<\/strong><br \/><strong>-<\/strong>Postfinance OPAE-FDS - iso :20022<br \/>- Banks DTA (pain001) - EBICS - iso : 20022<\/p>\n<\/div><\/div><div class=\"et_pb_text_53 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>Human Resources<\/h2>\n<p><strong>HR-Employees (salaries)<\/strong><br \/>- Choice of salary by trade<br \/>- Management of social security statements<br \/>- Management of employer charges<br \/>- Insurance documents<br \/>- Auxiliary accounting<br \/>- Linked with general accounting <\/p>\n<p><strong>HR-Time management<\/strong><br \/><strong>-<\/strong>Production time management<br \/>- Employee time management<br \/>- Worksheet management<\/p>\n<p><strong>HR-Scheduling and vacation balances<\/strong><br \/><strong>-<\/strong>Schedule, week, month, year, hours counting<\/p>\n<p>&nbsp;<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_4 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_15 et_pb_row et_pb_gutters3 et_block_row\"><div class=\"et_pb_column_32 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_54 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h2>With MCA Flame<\/h2>\n<\/div><\/div><div class=\"et_pb_text_55 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h3>Gain in responsiveness and performance<\/h3>\n<\/div><\/div><div class=\"et_pb_text_56 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><p>The use of appropriate tools and digital solutions enables installation, maintenance and repair service companies to develop efficiently. Information is well-organized and easily accessible, reducing the number of trips to the office for field teams. The result is a fluid, responsive service, avoiding delays in interventions and optimizing availability in the diary.  <\/p>\n<p>With MCA Flame, a field service management software, information is centralised in a collaborative working platform. Data is structured and accessible in real time from anywhere, allowing information to be relayed efficiently between field and office. The planned interventions are visible in an ergonomic interface for the follow-up of the files.<\/p>\n<p>With direct access to service information and the ability to enter reports from the field, technicians no longer have to make extra trips to the office.<\/p>\n<p>Data is classified, information is rapidly transmitted and the company gains in responsiveness.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_5 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_16 et_pb_row et_block_row\"><div class=\"et_pb_column_33 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_3 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--module--divi-blurb--35e6a576-d50e-4ee9-b13d-21ae29fd089b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone\">\uf073<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Tour monitoring<\/h4><div class=\"et_pb_blurb_description\"><p>Plan interventions based on the availability and location of your technicians and the routes to be taken.<\/p>\n<p>In case of emergency, modify your teams' routes and schedules in a few clicks.<\/p>\n<p>Keep a record of your rounds and analyze the journeys you've made to optimize the routes of future operations.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_34 et_pb_column et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_4 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--module--divi-blurb--35e6a576-d50e-4ee9-b13d-21ae29fd089b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone\">i<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Invoicing in a few clicks<\/h4><div class=\"et_pb_blurb_description\"><p>Invoice interventions and spare parts with ease.<\/p>\n<p>Set up subscription contracts and let the software automatically generate recurring invoices.<\/p>\n<p>Check the status of invoices at a glance and schedule automatic reminders to reduce the risk of non-payment.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_35 et_pb_column et_pb_column_1_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_5 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_animated et_pb_module et_block_module preset--module--divi-blurb--35e6a576-d50e-4ee9-b13d-21ae29fd089b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone\">\ue00b<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Greater mobility<\/h4><div class=\"et_pb_blurb_description\"><p>Your technicians gain in mobility thanks to the availability of a mobile application linked to the software.<\/p>\n<p>Your technicians consult their work sheet, schedule, etc. and edit their intervention report directly in the field.<\/p>\n<p>The information entered is automatically retrieved by the software for smooth transmission of information between field and office.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_6 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_17 et_pb_row et_block_row\"><div class=\"et_pb_column_36 et_pb_column et_pb_column_2_5 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_7 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2021\/04\/illustration-sanitaire-mca-kale.png\" width=\"300\" height=\"288\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2021\/04\/illustration-sanitaire-mca-kale.png 300w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2021\/04\/illustration-sanitaire-mca-kale-200x192.png 200w\" sizes=\"(max-width: 300px) 100vw, 300px\" class=\"wp-image-11697\" title=\"Illustration Newsletter Sanitary\" alt=\"Illustration Sanitary of the newsletter of MCA Concept\" \/><\/span><\/div><\/div><div class=\"et_pb_column_37 et_pb_column et_pb_column_3_5 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_57 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><p>The availability of tablets makes it easier for your technicians to be mobile, enabling them to enter reports directly on site, while a customer area facilitates your exchanges with customers by giving them access to relevant information such as invoice history and satisfaction questionnaires.<\/p>\n<\/div><\/div><div class=\"et_pb_text_58 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><p>&nbsp;<\/p>\n<ul>\n<li>Mobile tablets<\/li>\n<li>Dedicated customer accounts<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_18 et_pb_row et_block_row\"><div class=\"et_pb_column_38 et_pb_column et_pb_column_3_5 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_59 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><p>You can easily plan installation, maintenance and repair work as well as working hours thanks to precise appointment scheduling.<\/p>\n<\/div><\/div><div class=\"et_pb_text_60 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><p>&nbsp;<\/p>\n<ul>\n<li>Management of installations, overhauls or maintenance work<\/li>\n<li>Management of employee schedules<\/li>\n<li>Shared agenda<\/li>\n<\/ul>\n<\/div><\/div><\/div><div class=\"et_pb_column_39 et_pb_column et_pb_column_2_5 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_8 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2021\/04\/illustration-chauffagiste-mca-kale.png\" width=\"300\" height=\"288\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2021\/04\/illustration-chauffagiste-mca-kale.png 300w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2021\/04\/illustration-chauffagiste-mca-kale-200x192.png 200w\" sizes=\"(max-width: 300px) 100vw, 300px\" class=\"wp-image-11827\" title=\"Illustration Newsletter Heating Engineers\" alt=\"Illustration heating engineers of the newsletter of MCA Concept\" \/><\/span><\/div><\/div><\/div><div class=\"et_pb_row_19 et_pb_row et_block_row\"><div class=\"et_pb_column_40 et_pb_column et_pb_column_2_5 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_9 et_pb_image et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2021\/04\/illustration-maintenance-mca-kale.png\" width=\"300\" height=\"288\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2021\/04\/illustration-maintenance-mca-kale.png 300w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2021\/04\/illustration-maintenance-mca-kale-200x192.png 200w\" sizes=\"(max-width: 300px) 100vw, 300px\" class=\"wp-image-11832\" title=\"Illustration Newsletter Maintenance\" alt=\"Illustration maintenance of the newsletter of MCA Concept\" \/><\/span><\/div><\/div><div class=\"et_pb_column_41 et_pb_column et_pb_column_3_5 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_61 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><p>A tool with a billing system that makes it easy to manage services on a subscription basis, with the creation of quick and convenient maintenance subscription templates.<\/p>\n<\/div><\/div><div class=\"et_pb_text_62 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><p>&nbsp;<\/p>\n<ul>\n<li>Subscriptions for technicians<\/li>\n<li>Subscription invoices for customers<\/li>\n<li>Maintenance contracts<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_7 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_20 et_pb_row et_pb_gutters3 et_block_row\"><div class=\"et_pb_column_42 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_63 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h2>MCA Flame<\/h2>\n<\/div><\/div><div class=\"et_pb_text_64 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h3>A centralised working platform<\/h3>\n<\/div><\/div><div class=\"et_pb_text_65 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><p>MCA Flame is an after-sales service management software package designed for technicians such as heating engineers, sanitary engineers and plumbers, enabling them to set up, maintain or repair installations (heating, ventilation, sanitary, etc.).<\/p>\n<p>Installation, maintenance and repair work is easily planned within schedules, assigning the technician, the necessary equipment and\/or spare parts.<\/p>\n<p>The mobile application linked to the software supports your technicians' mobility by enabling them to enter reports directly on site, while a customer area facilitates your exchanges with customers by giving them access to relevant information such as invoice history and satisfaction questionnaires.<\/p>\n<p>In addition, the customer area simplifies maintenance requests through the provision of an online service form. The data on the form is retrieved by the software's CRM and associated with the customer in question, so that the request can then be assigned to a technician.<\/p>\n<p>A comprehensive tool with a billing system that makes it easy to manage services on a subscription basis, with the creation of quick and convenient maintenance subscription templates.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_8 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_21 et_pb_row et_block_row\"><div class=\"et_pb_column_43 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_66 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h2>Modular solution<\/h2>\n<\/div><\/div><div class=\"et_pb_text_67 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h3>Basic modules included with MCA Flame<\/h3>\n<\/div><\/div><div class=\"et_pb_text_68 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h4><span style=\"color: #1d9e93;\">ERP - CRM - CMS<\/span> Module<\/h4>\n<p>Complete administrative management of your company, including maintenance subscriptions and revisions. Management of customer relations, suppliers, service providers, etc., follow-up of after-sales requests, complaints, satisfaction surveys, communication and action histories.  Sample subscription contracts for annual maintenance and other documents, linked directly to the files with the possibility of integrating annexes. Creation of service forms, accessible to customers via a private account.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_22 et_pb_row et_block_row\"><div class=\"et_pb_column_44 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_69 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h4><span style=\"color: #1D9E93;\">Planning<\/span> Module<\/h4>\n<p>Planning system, whether for technical building installation projects (sanitary, heating, ventilation,...), revisions or employee schedules.<\/p>\n<h4><span style=\"color: #1D9E93;\">Guest Access<\/span> Module<\/h4>\n<p>Customer, supplier or employee area giving access to various documentation or information, such as service forms, invoices, order forms.<\/p>\n<\/div><\/div><div class=\"et_pb_text_70 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h4><font color=\"#1D9E93\">Tracking<\/font> Module<\/h4>\n<p>Management of vehicle fleets, with geolocation via a dynamic map and recorded hours of use.<\/p>\n<h4><font color=\"#009E93\">Reporting<\/font> Module<\/h4>\n<p>Real-time reports and statistics in graph or table format.<\/p>\n<\/div><\/div><div class=\"et_pb_text_71 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h4>Additional modules<\/h4>\n<p>As MCA Flame is a flexible management solution, additional modules can be added. Feel free to check our modules page to see what options are available.<\/p>\n<\/div><\/div><div class=\"et_pb_module et_pb_button_module_wrapper et_pb_button_9_wrapper preset--module--divi-button--e6919fb1-d0a4-440c-891a-c76fc3d47025_wrapper\"><a class=\"et_pb_button_9 et_pb_button et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-button--e6919fb1-d0a4-440c-891a-c76fc3d47025\" href=\"https:\/\/mca-concept.com\/les-modules\/\">See the modules<\/a><\/div><\/div><div class=\"et_pb_column_45 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_divider_6 et_pb_divider_hidden et_pb_space et_pb_divider_position_top et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><div class=\"et_pb_image_10 et_pb_image et_animated et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2023\/02\/logiciel-modules-mca-flame-1.png\" width=\"1290\" height=\"709\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2023\/02\/logiciel-modules-mca-flame-1.png 1290w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2023\/02\/logiciel-modules-mca-flame-1-1280x704.png 1280w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2023\/02\/logiciel-modules-mca-flame-1-980x539.png 980w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2023\/02\/logiciel-modules-mca-flame-1-480x264.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1290px, 100vw\" class=\"wp-image-63987\" alt=\"Presentation of MCA Flame modules on different screens\" \/><\/span><\/div><\/div><\/div><\/div><div class=\"et_pb_section_9 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_23 et_pb_row et_block_row\"><div class=\"et_pb_column_46 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_72 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h2>The flexibility of SaaS intervention software<\/h2>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_24 et_pb_row et_block_row et_animated\"><div class=\"et_pb_column_47 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_6 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--module--divi-blurb--35e6a576-d50e-4ee9-b13d-21ae29fd089b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone\">N<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Easy integration and broad compatibility<\/h4><div class=\"et_pb_blurb_description\"><ul>\n<li>Quick and easy addition of modules and services, based on a single database<\/li>\n<li>Extensive interoperability with your third-party applications, your e-commerce tool, different OS (Windows, Mac, Android and Linux) and your third-party machines<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_blurb_7 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--module--divi-blurb--35e6a576-d50e-4ee9-b13d-21ae29fd089b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone\">N<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Tailor-made<\/h4><div class=\"et_pb_blurb_description\"><ul>\n<li>Customisable and accessible (mobile, tablet, PC\/Mac)<\/li>\n<li>Multilingual interface, adaptable to your company's taste and colors (FR, EN, DE, IT)<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_blurb_8 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--module--divi-blurb--35e6a576-d50e-4ee9-b13d-21ae29fd089b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone\">N<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Cloud computing and dematerialisation of processes<\/h4><div class=\"et_pb_blurb_description\"><ul>\n<li>Access to data anywhere and anytime<\/li>\n<li>Reduced infrastructure costs (IT equipment)<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_blurb_9 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--module--divi-blurb--35e6a576-d50e-4ee9-b13d-21ae29fd089b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone\">N<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Shared work platform<\/h4><div class=\"et_pb_blurb_description\"><ul>\n<li>Synchronisation of documents and data with change history<\/li>\n<li>Different levels of access according to established profiles<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_column_48 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_blurb_10 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--module--divi-blurb--35e6a576-d50e-4ee9-b13d-21ae29fd089b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone\">N<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Scalability and continuous improvement<\/h4><div class=\"et_pb_blurb_description\"><ul>\n<li>New features and regular application enhancements, which support good business practices and improve your operations<\/li>\n<li>New services offered in line with customer needs, market and technology trends<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_blurb_11 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--module--divi-blurb--35e6a576-d50e-4ee9-b13d-21ae29fd089b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone\">N<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">High security, protection, availability and confidentiality of your data<\/h4><div class=\"et_pb_blurb_description\"><p>For MCA, backup, access rights and data storage in Switzerland in a secure private cloud are a priority, providing you with :<\/p>\n<ul>\n<li>Increased confidence of your customers, suppliers and employees<\/li>\n<li>Reputation maintained<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_blurb_12 et_pb_blurb et_pb_bg_layout_light et_pb_blurb_position_left et_pb_module et_block_module preset--module--divi-blurb--35e6a576-d50e-4ee9-b13d-21ae29fd089b\"><div class=\"et_pb_blurb_content\"><div class=\"et_pb_main_blurb_image\"><span class=\"et_pb_image_wrap\"><span class=\"et-pb-icon et-waypoint et_pb_animation_top et_pb_animation_top_tablet et_pb_animation_top_phone\">N<\/span><\/span><\/div><div class=\"et_pb_blurb_container\"><h4 class=\"et_pb_module_header\">Complies with legislation & regulations<\/h4><div class=\"et_pb_blurb_description\"><ul>\n<li>Your accounting and operations management comply with the latest legal standards.<\/li>\n<li>Compliance with ISO 20022, RGPD (General Data Protection Regulation), billing with QR-Code, etc.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_10 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_25 et_pb_row et_block_row\"><div class=\"et_pb_column_49 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_73 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h2>Key features<\/h2>\n<\/div><\/div><div class=\"et_pb_text_74 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h3>A connected system for better traceability<\/h3>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_26 et_pb_row et_block_row\"><div class=\"et_pb_column_50 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_75 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h4>Intervention management<\/h4>\n<p>You plan the installation (sanitary, heating, ventilation, etc.) or maintenance work of your technicians using schedule management. Within the software, you follow the progress of your current cases, keeping a history of the visits made.<\/p>\n<p>Following a new customer request, the geolocation system allows you to view the status and location of your drivers on a map to assign the nearest technician to the new task. This allows you to easily allocate your staff to improve responsiveness and reduce delays.<\/p>\n<p>Trip histories and activity reports provide details of past interventions, such as travel time, route taken or fuel consumption, helping you to optimise the routes of your technicians' next interventions.<\/p>\n<p>This data also helps you to accurately predict when a vehicle will arrive at its destination, allowing you to provide reliable information to your customers.<\/p>\n<p>All the information relating to a customer (quotes, invoices, subscriptions, service history and reports, after-sales service requests, etc.) is grouped together in a file for efficient customer follow-up.<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_51 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_11 et_pb_image et_animated et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2022\/12\/comptabilite-ecrans-mca-colibri.png\" width=\"1280\" height=\"1148\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2022\/12\/comptabilite-ecrans-mca-colibri.png 1280w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2022\/12\/comptabilite-ecrans-mca-colibri-980x879.png 980w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2022\/12\/comptabilite-ecrans-mca-colibri-480x431.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1280px, 100vw\" class=\"wp-image-57839\" alt=\"Presentation of accounting in MCA Colibri on computer, smartphone and tablet\" \/><\/span><\/div><\/div><\/div><div class=\"et_pb_row_27 et_pb_row et_block_row\"><div class=\"et_pb_column_52 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_76 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h4>After-sales service request<\/h4>\n<p>The customer area allows your customers to consult their invoices or other useful documents related to their file, but also to make after-sales requests via a form.<\/p>\n<p>Create after-sales forms that customers can fill in via their private account for all after-sales requests.<\/p>\n<p>When making a request, the customer provides the necessary information, including photos if required. The request is then recorded in the form of a ticket using the CRM and integrated into the customer file. You can then assess the demand and plan the necessary intervention.<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_53 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_77 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h4>Mobile application<\/h4>\n<p>Your technicians can remotely access information and documents (worksheets, schedules, etc.) from a mobile device (smartphone, tablet, PDA), enter their reports or order spare parts directly from the customer.<\/p>\n<p>In the event of an incident, a technician can easily escalate the information to the office, by entering his report in the application and attaching photos and other documents.<\/p>\n<p>As the intervention management software is a collaborative platform, information is shared between your different teams so that everyone has access to the right information in real time.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_28 et_pb_row et_block_row\"><div class=\"et_pb_column_54 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_12 et_pb_image et_animated et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2022\/12\/produits-mca-colibri.png\" width=\"1312\" height=\"646\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2022\/12\/produits-mca-colibri.png 1312w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2022\/12\/produits-mca-colibri-1280x630.png 1280w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2022\/12\/produits-mca-colibri-980x483.png 980w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2022\/12\/produits-mca-colibri-480x236.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1312px, 100vw\" class=\"wp-image-57831\" alt=\"Product presentation in MCA Colibri\" \/><\/span><\/div><\/div><div class=\"et_pb_column_55 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_78 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h4>Stock management<\/h4>\n<p>The software integrates the suppliers' catalogues (IGH) by taking care of the management of the items' references.<\/p>\n<p>You manage procurement according to the stock levels of your finished products, spare parts and other items, and the needs of technicians for interventions, with follow-up of supplier orders, deliveries and supplier invoice payments.<\/p>\n<p>Supplier records are updated with each new transaction to provide you with a complete history.<\/p>\n<p>Depending on the availability of the items required for a job, your technicians can remotely access the supplier's item catalog to place an order from a smartphone or tablet.<\/p>\n<p>Spare parts can be pre-ordered for maintenance subscriptions.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_29 et_pb_row et_block_row\"><div class=\"et_pb_column_56 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_79 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h4>Quotation and invoicing<\/h4>\n<p>You generate an invoice from services and parts entered by a technician or from an established estimate. Quotes and invoices are presented in a professional layout, including all regulatory information.<\/p>\n<p>Maintenance contracts can be invoiced as annual subscriptions. Recurring invoices are managed automatically by the software.<\/p>\n<p>Rates are automatically calculated according to the prices defined, incorporating VAT at the relevant rates.<br \/>\nYou can check the status of payments within the software, and monitor unpaid invoices with automatic alerts and reminders by e-mail or SMS.<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_57 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_80 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h4>Employee management<\/h4>\n<p>You manage the hours of your employees according to fixed hours, time stamps or insertion of manual hours. The wage slips are based on the wage base, deductions and hours recorded.<\/p>\n<p>Keep track of absences and leave, with a simple system for validating leave and assistance in drawing up claims and sickness reports.<\/p>\n<p>After-sales service management software stores your employees' various documents, such as contracts and certificates.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_30 et_pb_row et_block_row\"><div class=\"et_pb_column_58 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_image_13 et_pb_image et_animated et_pb_module et_block_module\"><span class=\"et_pb_image_wrap\"><img decoding=\"async\" src=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2023\/02\/flame-rapport-analytique.jpg\" width=\"1290\" height=\"630\" srcset=\"https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2023\/02\/flame-rapport-analytique.jpg 1290w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2023\/02\/flame-rapport-analytique-1280x625.jpg 1280w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2023\/02\/flame-rapport-analytique-980x479.jpg 980w, https:\/\/mca-concept.com\/wordpress3\/wp-content\/uploads\/2023\/02\/flame-rapport-analytique-480x234.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1290px, 100vw\" class=\"wp-image-62492\" alt=\"Overview of analytics management in MCA Flame\" \/><\/span><\/div><\/div><div class=\"et_pb_column_59 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_81 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h4>Report and analysis<\/h4>\n<p>Based on the data collected within the software, you generate reports and statistics. These can be formatted according to different criteria.<\/p>\n<p>The analytical aspect allows you, for example, to examine the routes taken by your field teams in order to optimize route planning, or to study after-sales requests or complaints received with the aim of increasing customer satisfaction.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_31 et_pb_row et_block_row\"><div class=\"et_pb_column_60 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_82 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h4>Customer communication<\/h4>\n<p>You inform customers of the arrival of your technicians via e-mail or automated SMS, or communicate any useful information on current operations, your services, etc.<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_61 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_83 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h4>Accounting<\/h4>\n<p>The field service management software integrates the complete management of your accounting. Automated processes save you time: financial data is transferred to the various balance sheets, so there's no need to re-enter data.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_11 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_32 et_pb_row et_block_row\"><div class=\"et_pb_column_62 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_84 et_pb_text et_pb_bg_layout_light et_animated et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><h2>FAQ<\/h2>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_33 et_pb_row et_block_row et_animated\"><div class=\"et_pb_column_63 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_toggle_0 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module\"><h3 class=\"et_pb_toggle_title\">Is the software available as a perpetual license or as a subscription (SaaS mode) ?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Our software is available on a subscription basis only. This model allows you to benefit from regular updates and to change the number of users or features included in the software at any time.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_1 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module\"><h3 class=\"et_pb_toggle_title\">Is there a maximum number of users allowed per subscription ?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>No, you can add as many users as you like. In addition, you can change the number of users included in your subscription at any time.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_2 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module\"><h3 class=\"et_pb_toggle_title\">Do I have to pay extra for assistance ? <\/h3><div class=\"et_pb_toggle_content clearfix\"><h4><strong>1. Assistance with a procedural oversight<\/strong><\/h4>\n<p>If the help requested is a simple reminder or clarification of a procedure already explained, this assistance is <strong>free of charge<\/strong>. This includes, for example, reminders on how to use features or the steps to follow for a task. <\/p>\n<p>For example, if you've forgotten how to draw up a VAT statement and need a reminder or guidance to follow the necessary steps, this assistance will be <strong>free of charge<\/strong>.<\/p>\n<h4><strong>2. <\/strong><strong>Subscription support for VAT preparation<\/strong><\/h4>\n<p>If you have taken out a subscription that includes VAT preparation, this service is included in your subscription <strong>at no extra cost<\/strong>. You can benefit from this support directly, <strong>at no additional cost<\/strong>. <\/p>\n<h4><strong>3. <\/strong><strong>Accounting assistance<\/strong><\/h4>\n<p>If you need help with accounting-related issues, such as specific advice or complex configurations, this will be <strong>invoiced<\/strong>. This includes support in optimizing or correcting accounting configurations. <\/p>\n<p>For example, if you notice an error in your accounting entries or reports, and this error is not linked to a <strong>settings<\/strong> problem but to incorrect handling or data entry, you will be <strong>billed for<\/strong> the intervention required to analyze and correct the error.<\/p>\n<h4><strong>4. <\/strong><strong>Support for human error search<\/strong><\/h4>\n<p>If you request assistance in identifying or correcting errors caused by incorrect handling or erroneous input, this service will also be <strong>invoiced<\/strong>.<\/p>\n<h4><strong>5. <\/strong><strong>Training a new user<\/strong><\/h4>\n<p>Support to train a new user in the use of the software or tool requires a more in-depth intervention and is <strong>invoiced<\/strong>.<\/p>\n<\/div><\/div><div class=\"et_pb_toggle_3 et_pb_toggle et_pb_toggle_item et_pb_toggle_close et_animated et_pb_module et_block_module\"><h3 class=\"et_pb_toggle_title\">Is it possible to develop specific features for my company ?<\/h3><div class=\"et_pb_toggle_content clearfix\"><p>Our solutions are tailor-made which means that our developers can create or modify features and set up specific processes according to your needs.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_12 et_pb_section et_section_specialty et_pb_gutters3 et_block_section\"><div class=\"et_pb_row et_block_row\"><div class=\"et_pb_column_64 et_pb_column et_pb_column_single et_pb_column_1_3 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_85 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h2>Over 20 years of experience<\/h2>\n<\/div><\/div><div class=\"et_pb_divider_7 et_pb_divider et_pb_space et_pb_divider_position_top et_animated et_pb_module\"><div class=\"et_pb_divider_internal\"><\/div><\/div><\/div><div class=\"et_pb_column_65 et_pb_column et_pb_specialty_column et_pb_column_2_3 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_row_inner_0 et_pb_row_inner et_block_row\"><div class=\"et_pb_column_inner_0 et_pb_column_inner et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_86 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><p>MCA Concept has had the pleasure of working with customers in the heating and sanitary sector, which has led us to be attentive to the specific needs of the after-sales service sector.<\/p>\n<p>MCA Flame is particularly well-suited to simplifying all operational, administrative and organizational processes.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_13 et_pb_section et_section_regular et_block_section\" id=\"offre\"><div class=\"et_pb_row_34 et_pb_row et_block_row et_animated v-center\"><div class=\"et_pb_column_66 et_pb_column et_pb_column_1_2 et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_87 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h2>Do you want to optimise your routes ?<\/h2>\n<\/div><\/div><div class=\"et_pb_text_88 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module et_pb_text_align_center preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><p>Receive a personalised offer<\/p>\n<\/div><\/div><\/div><div class=\"et_pb_column_67 et_pb_column et_pb_column_1_2 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_contact_form_0 et_pb_contact_form_container clearfix et_pb_module et_flex_module\" data-form_unique_num=\"0\" data-form_unique_id=\"8536f43d-2d71-48c4-a15f-37b92b66c16f\" id=\"et_pb_contact_form_8536f43d-2d71-48c4-a15f-37b92b66c16f\"><div class=\"et-pb-contact-message\"><\/div><div class=\"et_pb_contact\"><form class=\"et_pb_contact_form et_flex_module\" method=\"post\" action=\"https:\/\/mca-concept.com\/en\/wp-json\/wp\/v2\/pages\/17000\"><div class=\"et_pb_contact_field_0 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"entreprise\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_entreprise_0\">Company*.<\/label><input type=\"text\" name=\"et_pb_contact_0_entreprise_0\" id=\"et_pb_contact_0_entreprise_0\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"entreprise\" placeholder=\"Company*.\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_1 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"nom\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_nom_1\">Surname*<\/label><input type=\"text\" name=\"et_pb_contact_0_nom_1\" id=\"et_pb_contact_0_nom_1\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"nom\" placeholder=\"Surname*\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_2 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"prenom\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_prenom_2\">First name*<\/label><input type=\"text\" name=\"et_pb_contact_0_prenom_2\" id=\"et_pb_contact_0_prenom_2\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"prenom\" placeholder=\"First name*\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_3 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"email\" data-type=\"email\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_email_3\">E-mail address*<\/label><input type=\"text\" name=\"et_pb_contact_0_email_3\" id=\"et_pb_contact_0_email_3\" class=\"input\" data-required_mark=\"required\" data-field_type=\"email\" data-original_id=\"email\" placeholder=\"E-mail address*\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_4 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"pays\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_pays_4\">Country<\/label><input type=\"text\" name=\"et_pb_contact_0_pays_4\" id=\"et_pb_contact_0_pays_4\" class=\"input\" data-required_mark=\"required\" data-field_type=\"input\" data-original_id=\"pays\" placeholder=\"Country\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_5 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"tel\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_tel_5\">Telephone<\/label><input type=\"text\" name=\"et_pb_contact_0_tel_5\" id=\"et_pb_contact_0_tel_5\" class=\"input\" data-required_mark=\"not_required\" data-field_type=\"input\" data-original_id=\"tel\" placeholder=\"Telephone\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_6 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"nbutil\" data-type=\"input\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_nbutil_6\">Nb of users<\/label><input type=\"text\" name=\"et_pb_contact_0_nbutil_6\" id=\"et_pb_contact_0_nbutil_6\" class=\"input\" data-required_mark=\"not_required\" data-field_type=\"input\" data-original_id=\"nbutil\" placeholder=\"Nb of users\" title=\"\" value=\"\" \/><\/div><div class=\"et_pb_contact_field_7 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"version\" data-type=\"select\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_version_7\">Desired package<\/label><select name=\"et_pb_contact_0_version_7\" id=\"et_pb_contact_0_version_7\" class=\"et_pb_contact_select input\" data-required_mark=\"not_required\" data-field_type=\"select\" data-original_id=\"version\"><option value=\"\">Desired package<\/option><option value=\"MCA Flame F-1200\" data-id=\"\">MCA Flame F-1200<\/option><option value=\"MCA Flame F-1400\" data-id=\"\">MCA Flame F-1400<\/option><option value=\"MCA Flame F-1600\" data-id=\"\">MCA Flame F-1600<\/option><\/select><\/div><div class=\"et_pb_contact_field_8 et_pb_contact_field et_pb_module et_flex_module et_flex_column_12_24 et_flex_column_12_24_tablet et_flex_column_12_24_phone\" data-id=\"devise\" data-type=\"select\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_devise_8\">Currency<\/label><select name=\"et_pb_contact_0_devise_8\" id=\"et_pb_contact_0_devise_8\" class=\"et_pb_contact_select input\" data-required_mark=\"not_required\" data-field_type=\"select\" data-original_id=\"devise\"><option value=\"\">Currency<\/option><option value=\"CHF\" data-id=\"\">CHF<\/option><option value=\"EUR\" data-id=\"\">EUR<\/option><option value=\"USD\" data-id=\"\">USD<\/option><option value=\"GBP\" data-id=\"\">GBP<\/option><option value=\"Other\" data-id=\"\">Other<\/option><\/select><\/div><div class=\"et_pb_contact_field_9 et_pb_contact_field et_pb_module et_flex_module et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\" data-id=\"info\" data-type=\"text\"><label class=\"et_pb_contact_form_label\" for=\"et_pb_contact_0_info_9\">Specify your needs, desired features, etc.<\/label><textarea name=\"et_pb_contact_0_info_9\" id=\"et_pb_contact_0_info_9\" class=\"et_pb_contact_message input\" data-required_mark=\"required\" data-field_type=\"text\" data-original_id=\"info\" placeholder=\"Specify your needs, desired features, etc.\"><\/textarea><\/div><input type=\"hidden\" name=\"et_pb_contactform_submit_8536f43d-2d71-48c4-a15f-37b92b66c16f\" value=\"et_contact_proccess\" \/><div class=\"et_contact_bottom_container\"><div class=\"et_pb_contact_right et_pb_contact_field\"><p class=\"clearfix\"><span class=\"et_pb_contact_captcha_question\">3 + 6<\/span> = <input type=\"text\" size=\"2\" class=\"input et_pb_contact_captcha\" data-first_digit=\"3\" data-second_digit=\"6\" data-required_mark=\"required\" name=\"et_pb_contact_captcha_8536f43d-2d71-48c4-a15f-37b92b66c16f\" autocomplete=\"off\" \/><\/p><\/div><div class=\"et_pb_button_wrapper\"><button type=\"submit\" name=\"et_builder_submit_button\" class=\"et_pb_button et_pb_contact_submit\" data-icon=\"5\">Submit<\/button><\/div><\/div><input type=\"hidden\" id=\"_wpnonce-et-pb-contact-form-submitted-8536f43d-2d71-48c4-a15f-37b92b66c16f\" name=\"_wpnonce-et-pb-contact-form-submitted-8536f43d-2d71-48c4-a15f-37b92b66c16f\" value=\"1cdd32d87d\" \/><input type=\"hidden\" name=\"_wp_http_referer\" value=\"\/en\/wp-json\/wp\/v2\/pages\/17000\" \/><\/form><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_14 et_pb_section et_section_regular et_block_section\"><div class=\"et_pb_row_35 et_pb_row et_block_row\"><div class=\"et_pb_column_68 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_89 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module preset--module--divi-text--75a373b3-a752-4305-81e8-535fbf8079d6\"><div class=\"et_pb_text_inner\"><h2>To summarize<\/h2>\n<p>&nbsp;<\/p>\n<p><strong>MCA Flame<\/strong> represents a complete, tailor-made solution for <strong>after-sales service<\/strong> professionals, whether you're a <strong>heating engineer<\/strong>, <strong>sanitary engineer<\/strong>, <strong>plumber<\/strong> or similar.<\/p>\n<p>Our software offers exceptional flexibility, with the ability to customize features to suit your specific needs.<\/p>\n<p>Our platform centralizes information and makes it accessible in real time, facilitating communication between the field and the office.<\/p>\n<p>Planned interventions are clearly visible, and your technicians no longer need to go back and forth to retrieve files or file reports.<\/p>\n<p>Our <strong>mobile application<\/strong> makes you more responsive, more efficient and more mobile.<\/p>\n<p>Discover our software today to optimize your operations and simplify your administrative management.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"et_pb_row_36 et_pb_row et_block_row\"><div class=\"et_pb_column_69 et_pb_column et_pb_column_4_4 et-last-child et_block_column et_pb_css_mix_blend_mode_passthrough\"><div class=\"et_pb_text_90 et_pb_text et_pb_bg_layout_light et_pb_module et_block_module\"><div class=\"et_pb_text_inner\"><p>ERP software, CRM, management software, commercial management, accounting, inventory, SME, cloud, business management, planning, ERP, SaaS, information system, software packages, ERP, software, customer relationship, management software, production management, integrated management, relationship management, e-commerce, integrated management software, management solution, ERP solutions, enterprise resource planning, integrator, inventory management, single database, ERP solution, traceability, dashboards, customer relationship management, invoicing, implementation, trade, resource management, Microsoft Dynamics, steering, management software, open source, Oracle, ERP project, uniqueness, accounting management, Dolibarr, management software, ERP software, our solutions, SMEs, automation, configuration, commercial management software, operational, management solutions, small businesses, integrated management software, SaaS mode, Cegid, demo, automate, functional, ERP and CRM, resource planning, scalable, integrated management software, EBP, business intelligence, workflow, modular, company resources, open-source ERP, ergonomics, CRM and ERP, decision-making, software, flexibility, business processes, integrated, medium-sized enterprises, small and medium-sized, multiple modules, Dynamics NAV, business sector, functional scope, agility, NAV, supply chain, project management, consultants, databases, analytics, ERP market, integrated management, human resource management, reporting, functional, procurement management, accounting, various modules, ERP software, Microsoft Dynamics NAV, SaaS ERP, entire process, interfaces, business management software, CIO, centralize, Dynamics AX, management tools, various services, real-time business processes, SAP ERP, functional coverage, decision-making, OpenERP, integrated in the software, independent modules, business processes, software solution, warehouses, project manager, Dolibarr ERP, financial management, management module, management process, WMS, centralized, stock management, supply chain, operational processes, enterprise software, integrated tool, ERP specifications, your business, data entry, cost control, ETI, treasury, software solutions, business software, CRM software, Sage ERP, integrated management software, entries, configurable, flexible, open-source, all services, consulting, integrated into the software, small and medium-sized businesses, workflow, integrated into the software, software modules, small and medium-sized enterprises, project management, MySQL, implementing software, developer, saving time, software implementation, centralization, CRM solution, EDI, business software, licenses, Cegid ERP, user-friendly, number. user base, management modules, lifecycle, responsiveness, ERP consultant, production software, accounting entries, computer applications, sales management, management tool, CRM solutions, new features, integrates a tool, back office, thus allows for management, integrated management software, allowing to manage the whole, specific needs, complete solution, collaborative, payroll, IT infrastructure, functional, accounting, workflow engine, Sage ERP, software publisher, decision support, integrators, automated, integrated into the company, CRM module, flow management, business management software, SAP software, integrated into the software, MRP, SMEs, cost control, integrated management solution, data management, JD Edwards, agri-food, specific developments, dematerialization, business management, subsidiaries, logistics, better management, PrestaShop, specific modules, construction, finance ERP, software company, multiple applications, scalable, notably includes, package, logistics software, personnel management, time-saving, reference, Microsoft Dynamics AX, comprehensive and integrated, terminological dictionary, accounting and financial, terminological dictionary, could be integrated, centralized, commercial activity, competitive, SQL Server, order 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