{"id":30039,"date":"2022-02-02T14:51:58","date_gmt":"2022-02-02T13:51:58","guid":{"rendered":"https:\/\/mca-concept.com\/your-solutions\/mca-town\/"},"modified":"2026-10-06T17:36:24","modified_gmt":"2026-10-06T15:36:24","slug":"mca-town","status":"publish","type":"page","link":"https:\/\/mca-concept.com\/en\/business-software\/mca-town\/","title":{"rendered":"MCA Town Solution"},"content":{"rendered":"
City & administration<\/a> \u00b7 business software<\/div>

Management software for public administration<\/span><\/h1>

Manage your residents and your municipality's finances in an intuitive working tool and lighten the daily workload.<\/p>

Request a demo<\/a>See the benefits<\/a><\/div><\/div>
\"Management<\/div><\/div><\/div><\/div><\/div><\/div><\/div>

A common software foundation for every trade<\/h2>

The MCA-Kal\u00e9 and MCA-Colibri business solutions are built on a common architecture, designed to meet the essential needs of any professional activity, whatever the sector. This foundation is organised around three main families of features: ERP, CRM and CMS, which together cover operational management, customer relations and document production.<\/p>

Beyond this common foundation, each solution can be enriched with additional modules, specifically developed to meet the particularities of each business sector. With over 100 modules available, MCA-Kale covers a wide range of trades and gives every practice, firm or company a tool perfectly adapted to its specific needs.<\/p><\/div>

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Access governance<\/b>User and access management makes it possible to steer and secure the whole ERP, CRM, CMS system by organising user accounts, defining custom profiles and controlling access rights. It ensures that each employee only has the features and information matching their role, while guaranteeing full traceability of the actions performed.<\/span><\/div><\/div>
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The foundation of operational management<\/b>The ERP module is the core of the tool, with logistics, invoicing and accounting management. It also includes an HR module dedicated to payroll. This building block, shared by all users, guarantees reliable and centralised management of the company's administrative and financial flows.<\/span><\/div><\/div>
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Customer relations<\/b>The CRM module handles the whole customer relationship: sending e-mails and letters, booking appointments, managing the schedule, sending SMS and newsletters, receiving customer requests, as well as a ticketing system to track requests related to logistics or invoicing.<\/span><\/div><\/div>
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Document management<\/b>The creation of documents customised to business needs: letters, contracts, forms, questionnaires, while also generating usage statistics.<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>

MCA Town features<\/h2>

Areas of activity<\/h3>