{"id":32738,"date":"2022-02-18T13:47:47","date_gmt":"2022-02-18T12:47:47","guid":{"rendered":"https:\/\/mca-concept.com\/your-solutions\/mca-retails\/"},"modified":"2026-10-06T17:38:01","modified_gmt":"2026-10-06T15:38:01","slug":"mca-retails","status":"publish","type":"page","link":"https:\/\/mca-concept.com\/en\/business-software\/mca-retails\/","title":{"rendered":"MCA Retails Solution"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section a2z-v2 mz-hero\"><div class=\"et_pb_row_0 et_pb_row et_flex_row\"><div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_code_0 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><div class=\"mz-hero-grid\"><div class=\"mz-hero-copy\"><div class=\"mz-crumb\"><a href=\"\/en\/secteur-commerce\/\">Retail<\/a> \u00b7 business software<\/div><h1>Point-of-sale software <span class=\"mz-accent\">for retail<\/span><\/h1><p class=\"mz-lead\">Save time at the till, keep a record of every transaction and optimise your stock management with a complete, scalable point-of-sale system.<\/p><div class=\"mz-ctas\"><a class=\"btn btn-primary btn-lg\" href=\"\/contact\/\">Request a demo<\/a><a class=\"btn btn-ghost btn-lg\" href=\"#avantages\">See the benefits<\/a><\/div><\/div><div class=\"mz-hero-visual\"><img decoding=\"async\" class=\"mz-hero-logo\" src=\"\/wordpress3\/wp-content\/uploads\/2023\/01\/logo-logiciel-caisse-enregistreuse-5.png\" alt=\"Point-of-sale software for retail\" loading=\"eager\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section a2z-v2 mz-sec mz-sec-alt\" id=\"socle\"><div class=\"et_pb_row_1 et_pb_row et_flex_row\"><div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_code_1 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><div class=\"mz-usps-grid\"><div class=\"mz-usps-intro\"><h2 class=\"mz-h2\">A common software foundation for every trade<\/h2><p>The MCA-Kal\u00e9 and MCA-Colibri business solutions are built on a common architecture, designed to meet the essential needs of any professional activity, whatever the sector. This foundation is organised around three main families of features: ERP, CRM and CMS, which together cover operational management, customer relations and document production.<\/p><p>Beyond this common foundation, each solution can be enriched with additional modules, specifically developed to meet the particularities of each business sector. With over 100 modules available, MCA-Kale covers a wide range of trades and gives every practice, firm or company a tool perfectly adapted to its specific needs.<\/p><\/div><div class=\"mz-checks\"><div class=\"mz-check rv\"><svg viewBox=\"0 0 26 26\" aria-hidden=\"true\"><circle cx=\"13\" cy=\"13\" r=\"11.5\"\/><path d=\"M8 13.5l3.4 3.4L18 9.5\"\/><\/svg><div><b>Access governance<\/b><span>User and access management makes it possible to steer and secure the whole ERP, CRM, CMS system by organising user accounts, defining custom profiles and controlling access rights. It ensures that each employee only has the features and information matching their role, while guaranteeing full traceability of the actions performed.<\/span><\/div><\/div><div class=\"mz-check rv\"><svg viewBox=\"0 0 26 26\" aria-hidden=\"true\"><circle cx=\"13\" cy=\"13\" r=\"11.5\"\/><path d=\"M8 13.5l3.4 3.4L18 9.5\"\/><\/svg><div><b>The foundation of operational management<\/b><span>The ERP module is the core of the tool, with logistics, invoicing and accounting management. It also includes an HR module dedicated to payroll. This building block, shared by all users, guarantees reliable and centralised management of the company's administrative and financial flows.<\/span><\/div><\/div><div class=\"mz-check rv\"><svg viewBox=\"0 0 26 26\" aria-hidden=\"true\"><circle cx=\"13\" cy=\"13\" r=\"11.5\"\/><path d=\"M8 13.5l3.4 3.4L18 9.5\"\/><\/svg><div><b>Customer relations<\/b><span>The CRM module handles the whole customer relationship: sending e-mails and letters, booking appointments, managing the schedule, sending SMS and newsletters, receiving customer requests, as well as a ticketing system to track requests related to logistics or invoicing.<\/span><\/div><\/div><div class=\"mz-check rv\"><svg viewBox=\"0 0 26 26\" aria-hidden=\"true\"><circle cx=\"13\" cy=\"13\" r=\"11.5\"\/><path d=\"M8 13.5l3.4 3.4L18 9.5\"\/><\/svg><div><b>Document management<\/b><span>The creation of documents customised to business needs: letters, contracts, forms, questionnaires, while also generating usage statistics.<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section a2z-v2 mz-sec\" id=\"fonctions\"><div class=\"et_pb_row_2 et_pb_row et_flex_row\"><div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_code_2 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><h2 class=\"mz-h2\">Designed for retail<\/h2><div class=\"mz-fxs\"><div class=\"mz-fx rv\"><h3>Catalogue, variants and till<\/h3><p>The catalogue adapts to every type of shop and the till handles every sales situation.<\/p><ul><li>Item records: reference, barcode, brand, family, collection, model, material, supplier and location<\/li><li>Families, sub-families, brands and collections<\/li><li>Product records adapted to each trade, with a common data structure<\/li><li>Products with variants:<ul class=\"mz-sub\"><li>sizes and colours<\/li><li>models, materials and finishes<\/li><li>capacities and formats<\/li><\/ul><\/li><li>Reference, barcode, stock and price specific to each variant<\/li><li>Till with barcode scanning, quick search and sale by item, by weight or by unit<\/li><li>Discounts, promotions, returns, exchanges, credit notes and gift vouchers at the till<\/li><li>Split payments within a single sale: cash, cards, TWINT and other means<\/li><li>Immediate update of stock and sales with every transaction<\/li><\/ul><\/div><div class=\"mz-fx rv\"><h3>Stock, purchasing and stocktakes<\/h3><p>The retailer knows at all times what is in the shop, in the storeroom, on order or in transit.<\/p><ul><li>Stock available, reserved, on order, in the shop, in the storeroom, in transit or at the supplier<\/li><li>Stock transfers, corrections and adjustments<\/li><li>Purchase proposals generated based on sales and stock<\/li><li>Supplier orders, confirmations, receipts and returns to suppliers<\/li><li>Negotiated prices, lead times and minimum order quantities<\/li><li>Several possible suppliers for the same item, with comparison of terms<\/li><li>Full or partial stocktakes:<ul class=\"mz-sub\"><li>by shop, aisle or location<\/li><li>by category, brand or supplier<\/li><li>by item<\/li><\/ul><\/li><li>Scanning with a smartphone, a mobile terminal or a barcode reader, and automatic calculation of discrepancies<\/li><li>Serial numbers and batches tracked from purchase to sale, for electronics, household appliances, tools or high-value products<\/li><li>Shrinkage: breakage, theft, damaged products, stocktaking errors and unsold goods, analysed by shop and by period<\/li><\/ul><\/div><div class=\"mz-fx rv\"><h3>Omnichannel sales and customer service<\/h3><p>Customers buy, collect, have products delivered or return them through the channel of their choice.<\/p><ul><li>A single view of the customer and stock for all sales:<ul class=\"mz-sub\"><li>in store<\/li><li>online<\/li><li>by phone or by catalogue<\/li><li>at events or pop-up sales<\/li><\/ul><\/li><li>Synchronised online shop: items, variants, prices, stock, photos, descriptions and promotions<\/li><li>Customer orders with picking, reservation, collection, delivery, partial orders and backorders<\/li><li>Click &amp; Collect: collection from the chosen shop or delivery, with automatic notifications<\/li><li>Deliveries: time slots, charges, carriers and tracking through to receipt<\/li><li>Return of a product bought through another channel, according to the retailer's rules<\/li><li>Returns and after-sales service: reason, exchange, refund, credit note, repair and return to supplier<\/li><li>Warranties, extended warranties and service contracts, in conjunction with manufacturers<\/li><\/ul><\/div><div class=\"mz-fx rv\"><h3>Prices, promotions, loyalty and network<\/h3><p>Prices, commercial campaigns and customer loyalty are managed for a single shop or for an entire network.<\/p><ul><li>Standard prices, by quantity, by customer, by shop, by period, by collection or by reseller<\/li><li>Price history and automatic margin calculation<\/li><li>Promotions scheduled and activated automatically:<ul class=\"mz-sub\"><li>percentage or fixed-amount discount<\/li><li>second item at a reduced price<\/li><li>bundle offers<\/li><li>promotions by category, brand or customer<\/li><\/ul><\/li><li>Loyalty programme: cards, points, tiers, vouchers and personalised offers<\/li><li>Gift vouchers and gift cards usable in store and online, with tracking of balance and expiry<\/li><li>Management of several shops, with transfers of goods between points of sale<\/li><li>Network and franchise: centralised catalogue, pricing, promotions and procedures, with a consolidated view for management<\/li><li>In-store options: electronic shelf labels, self-service checkout, interactive kiosks and marketplace integration<\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section a2z-v2 mz-sec\" id=\"demo\"><div class=\"et_pb_row_3 et_pb_row et_flex_row\"><div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_code_3 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><h2 class=\"mz-h2\">MCA Retails, tailored to your requirements<\/h2><p class=\"mz-intro\">Three base editions are available, packs R-1200 to R-1600, each with a defined set of features. These packs can be adjusted at any time, before or after the software goes live.<\/p><div class=\"mz-steps\"><div class=\"mz-step rv\"><i>1<\/i><b>An audit<\/b><span>We analyse how you work and what you really need.<\/span><\/div><div class=\"mz-step rv\"><i>2<\/i><b>Specifications<\/b><span>Together we define the exact scope of your solution.<\/span><\/div><div class=\"mz-step rv\"><i>3<\/i><b>Implementation<\/b><span>Deployment, training and support for your teams.<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section a2z-v2 mz-sec-dark\" id=\"avantages\"><div class=\"et_pb_row_4 et_pb_row et_flex_row\"><div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_code_4 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><h2 class=\"mz-h2\">The benefits of MCA Retails<\/h2><p class=\"mz-intro\">Three building blocks working together, completed by the modules specific to your business.<\/p><div class=\"mz-cards\"><div class=\"mz-card rv\" data-acc=\"red\"><span class=\"mz-tag mz-tag-red\">ERP<\/span><b>Day-to-day management<\/b><p>Payments, stock, multi-currency purchasing and sales brought together in a single scalable system.<\/p><\/div><div class=\"mz-card rv\" data-acc=\"teal\"><span class=\"mz-tag mz-tag-teal\">CRM<\/span><b>Customers and contacts<\/b><p>Customer management, with gift vouchers and membership cards attached to each one.<\/p><\/div><div class=\"mz-card rv\" data-acc=\"green\"><span class=\"mz-tag mz-tag-green\">CMS<\/span><b>Linked documents<\/b><p>A record of every transaction, daily cash-ups and accounting documents all retained.<\/p><\/div><div class=\"mz-card rv\"><b>Integrated accounting<\/b><p>Multi-currency general accounting, VAT by product and supplier invoice payments.<\/p><\/div><div class=\"mz-card rv\"><b>Modules you can switch on<\/b><p>A module you do not use is switched off and removed from your subscription; a new requirement is added.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_5 et_pb_section et_section_regular et_flex_section a2z-v2 mz-sec\"><div class=\"et_pb_row_5 et_pb_row et_flex_row\"><div class=\"et_pb_column_5 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_code_5 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><div class=\"mz-cta-final\"><h2>Let's talk about your point of sale<\/h2><p>A demonstration tailored to retail, with no obligation.<\/p><div class=\"mz-ctas\"><a class=\"btn btn-primary btn-lg\" href=\"\/contact\/\">Request a demo<\/a><a class=\"btn btn-ghost btn-lg\" href=\"\/en\/logiciels\/\">See the software<\/a><\/div><div class=\"mz-stats\"><div class=\"t\"><b>+30<em>years<\/em><\/b><span>years of industry expertise<\/span><\/div><div class=\"t\"><b>4<\/b><span>native languages \u00b7 FR DE EN IT<\/span><\/div><div class=\"t\"><b>8<\/b><span>industries covered<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":11,"featured_media":0,"parent":15844,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-32738","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v28.6) - 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