{"id":34327,"date":"2022-03-10T13:51:59","date_gmt":"2022-03-10T12:51:59","guid":{"rendered":"https:\/\/mca-concept.com\/your-solutions\/mca-store\/"},"modified":"2026-09-09T13:37:51","modified_gmt":"2026-09-09T11:37:51","slug":"mca-store","status":"publish","type":"page","link":"https:\/\/mca-concept.com\/en\/business-software\/mca-store\/","title":{"rendered":"MCA Store Solution"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section a2z-v2 mz-hero\"><div class=\"et_pb_row_0 et_pb_row et_flex_row\"><div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_code_0 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><div class=\"mz-hero-grid\"><div class=\"mz-hero-copy\"><div class=\"mz-crumb\"><a href=\"\/en\/secteur-commerce\/\">Retail<\/a> \u00b7 business software<\/div><h1>Management software <span class=\"mz-accent\">for shops<\/span><\/h1><p class=\"mz-lead\">Keep your stock well balanced, take payments and create invoices and purchase orders with complete ease, thanks to integrated point-of-sale software for shops.<\/p><div class=\"mz-ctas\"><a class=\"btn btn-primary btn-lg\" href=\"\/contact\/\">Request a demo<\/a><a class=\"btn btn-ghost btn-lg\" href=\"#avantages\">See the benefits<\/a><\/div><\/div><div class=\"mz-hero-visual\"><img decoding=\"async\" class=\"mz-hero-logo\" src=\"\/wordpress3\/wp-content\/uploads\/2024\/08\/logo-logiciel-boutique-store.png\" alt=\"Shop management software\" loading=\"eager\"><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_1 et_pb_section et_section_regular et_flex_section a2z-v2 mz-sec mz-sec-alt\" id=\"socle\"><div class=\"et_pb_row_1 et_pb_row et_flex_row\"><div class=\"et_pb_column_1 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_code_1 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><div class=\"mz-usps-grid\"><div class=\"mz-usps-intro\"><h2 class=\"mz-h2\">A common software foundation for every trade<\/h2><p>The MCA-Kal\u00e9 and MCA-Colibri business solutions are built on a common architecture, designed to meet the essential needs of any professional activity, whatever the sector. This foundation is organised around three main families of features: ERP, CRM and CMS, which together cover operational management, customer relations and document production.<\/p><p>Beyond this common foundation, each solution can be enriched with additional modules, specifically developed to meet the particularities of each business sector. With over 100 modules available, MCA-Kale covers a wide range of trades and gives every practice, firm or company a tool perfectly adapted to its specific needs.<\/p><\/div><div class=\"mz-checks\"><div class=\"mz-check rv\"><svg viewBox=\"0 0 26 26\" aria-hidden=\"true\"><circle cx=\"13\" cy=\"13\" r=\"11.5\"\/><path d=\"M8 13.5l3.4 3.4L18 9.5\"\/><\/svg><div><b>Access governance<\/b><span>User and access management makes it possible to steer and secure the whole ERP, CRM, CMS system by organising user accounts, defining custom profiles and controlling access rights. It ensures that each employee only has the features and information matching their role, while guaranteeing full traceability of the actions performed.<\/span><\/div><\/div><div class=\"mz-check rv\"><svg viewBox=\"0 0 26 26\" aria-hidden=\"true\"><circle cx=\"13\" cy=\"13\" r=\"11.5\"\/><path d=\"M8 13.5l3.4 3.4L18 9.5\"\/><\/svg><div><b>The foundation of operational management<\/b><span>The ERP module is the core of the tool, with logistics, invoicing and accounting management. It also includes an HR module dedicated to payroll. This building block, shared by all users, guarantees reliable and centralised management of the company's administrative and financial flows.<\/span><\/div><\/div><div class=\"mz-check rv\"><svg viewBox=\"0 0 26 26\" aria-hidden=\"true\"><circle cx=\"13\" cy=\"13\" r=\"11.5\"\/><path d=\"M8 13.5l3.4 3.4L18 9.5\"\/><\/svg><div><b>Customer relations<\/b><span>The CRM module handles the whole customer relationship: sending e-mails and letters, booking appointments, managing the schedule, sending SMS and newsletters, receiving customer requests, as well as a ticketing system to track requests related to logistics or invoicing.<\/span><\/div><\/div><div class=\"mz-check rv\"><svg viewBox=\"0 0 26 26\" aria-hidden=\"true\"><circle cx=\"13\" cy=\"13\" r=\"11.5\"\/><path d=\"M8 13.5l3.4 3.4L18 9.5\"\/><\/svg><div><b>Document management<\/b><span>The creation of documents customised to business needs: letters, contracts, forms, questionnaires, while also generating usage statistics.<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_2 et_pb_section et_section_regular et_flex_section a2z-v2 mz-sec\" id=\"fonctions\"><div class=\"et_pb_row_2 et_pb_row et_flex_row\"><div class=\"et_pb_column_2 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_code_2 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><h2 class=\"mz-h2\">MCA Store features<\/h2><div class=\"mz-fxs\"><div class=\"mz-fx rv\"><h3>Product traceability: batches and expiry<\/h3><ul><li>Entry of the batch number and expiry date on receipt, fed from the ERP<\/li><li>Alert at the till when an expired item is scanned, with blocking or override by a manager<\/li><li>Short-dated goods management: list of items to mark down, automatic discount according to remaining days<\/li><li>Product recall: extraction of all receipts containing a given batch and the customers concerned<\/li><li>Upstream and downstream traceability: from supplier to end customer, with production of a recall file<\/li><li>Stock write-off for destruction, with reason and accounting document<\/li><\/ul><\/div><div class=\"mz-fx rv\"><h3>Customer purchase history<\/h3><ul><li>Linking of the receipt to the customer (card, phone number, e-mail, QR code)<\/li><li>Consultation of the history from the till: items, dates, amounts, store<\/li><li>Reissue of a receipt or invoice from the history<\/li><li>Return without paper receipt, justified by the history<\/li><li>Basis for loyalty, follow-ups and sales assistant recommendations<\/li><li>Consolidated history across stores and the online channel<\/li><li>Consent, right of access and erasure in line with data protection<\/li><\/ul><\/div><div class=\"mz-fx rv\"><h3>Access from the till<\/h3><ul><li>Real-time stock consultation, including other points of sale and the warehouse<\/li><li>Complete item sheet: composition, allergens, instructions, images<\/li><li>Customer order for an unavailable item, with reservation on remote stock<\/li><li>Mobile or tablet checkout on the shop floor, with the same rights as the fixed terminal<\/li><li>Offline degraded mode, with resynchronisation on reconnection<\/li><\/ul><\/div><div class=\"mz-fx rv\"><h3>Warranties<\/h3><ul><li>Automatic recording at sale: duration, end date, serial number<\/li><li>Warranty extensions and service contracts sold as items<\/li><li>Validity check at the counter by serial number or customer<\/li><li>After-sales tracking: drop-off, sending for repair, loan device, return<\/li><li>Recharging of warranty work to the supplier<\/li><li>Issue of the warranty slip on the receipt or by e-mail<\/li><\/ul><\/div><div class=\"mz-fx rv\"><h3>Checkout<\/h3><p>Multiple payments on the same receipt: cash, cards, cheques, gift vouchers, meal vouchers, split payment. Opening, checking and closing of the till. Management of the cash float and withdrawals. Tax compliance: inalterability, security, archiving of till data.<\/p><ul><\/ul><\/div><div class=\"mz-fx rv\"><h3>Returns, exchanges and credit notes<\/h3><p>Reason for return, return to stock or write-off, named credit note with validity period, refund to the original payment method.<\/p><ul><\/ul><\/div><div class=\"mz-fx rv\"><h3>Prices and promotions<\/h3><p>Price lists per store, crossed-out prices, bundles and mechanics such as \"3 for 2\", discounts per customer or per category, coupons, management of sale periods, margin control on manual discounts.<\/p><ul><\/ul><\/div><div class=\"mz-fx rv\"><h3>Loyalty<\/h3><p>Points or wallet accumulation, tiers, personalised offers based on history, immediate use at the till.<\/p><ul><\/ul><\/div><div class=\"mz-fx rv\"><h3>Stock and purchasing<\/h3><p>Receipt with discrepancy checks, rolling and annual stocktakes with a handheld terminal, transfers between stores, known and unknown shrinkage, automatic replenishment on threshold, management of items with variants (size, colour).<\/p><ul><\/ul><\/div><div class=\"mz-fx rv\"><h3>Items requiring special handling<\/h3><p>Sale by weight, serialised items, products subject to deposit, regulated products with age check, gift cards and prepaid cards.<\/p><ul><\/ul><\/div><div class=\"mz-fx rv\"><h3>Management<\/h3><p>Turnover by hour, sales assistant, department, average basket, conversion rate, best sellers and write-offs, comparison between stores, dashboard accessible from the till.<\/p><ul><\/ul><\/div><div class=\"mz-fx rv\"><h3>ERP integration<\/h3><p>Scope and direction of flows with MCA-Kale: items and prices downstream, sales and stock movements upstream. Synchronisation frequency, real-time or deferred. Conflict management and replays. Automatic posting of sales and receipts.<\/p><ul><\/ul><\/div><div class=\"mz-fx rv\"><h3>Organisation and technical aspects<\/h3><p>Profiles and rights by role, traceability of sensitive operations (cancellation, exceptional discount, drawer opening), supported hardware, backups, recovery plan, staff training.<\/p><ul><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_3 et_pb_section et_section_regular et_flex_section a2z-v2 mz-sec\" id=\"demo\"><div class=\"et_pb_row_3 et_pb_row et_flex_row\"><div class=\"et_pb_column_3 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_code_3 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><h2 class=\"mz-h2\">MCA Store, tailored to your requirements<\/h2><p class=\"mz-intro\">Is your shop linked to a manufacturing or repair workshop? Add scheduling for your makers or technicians: the packs can be customised to meet your company's needs in full.<\/p><div class=\"mz-steps\"><div class=\"mz-step rv\"><i>1<\/i><b>An audit<\/b><span>We analyse how you work and what you really need.<\/span><\/div><div class=\"mz-step rv\"><i>2<\/i><b>Specifications<\/b><span>Together we define the exact scope of your solution.<\/span><\/div><div class=\"mz-step rv\"><i>3<\/i><b>Implementation<\/b><span>Deployment, training and support for your teams.<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_4 et_pb_section et_section_regular et_flex_section a2z-v2 mz-sec-dark\" id=\"avantages\"><div class=\"et_pb_row_4 et_pb_row et_flex_row\"><div class=\"et_pb_column_4 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_code_4 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><h2 class=\"mz-h2\">The benefits of MCA Store<\/h2><p class=\"mz-intro\">Three building blocks working together, completed by the modules specific to your business.<\/p><div class=\"mz-cards\"><div class=\"mz-card rv\" data-acc=\"red\"><span class=\"mz-tag mz-tag-red\">ERP<\/span><b>Day-to-day management<\/b><p>Stock, logistics, payments, invoices and purchase orders brought together in a single tool.<\/p><\/div><div class=\"mz-card rv\" data-acc=\"teal\"><span class=\"mz-tag mz-tag-teal\">CRM<\/span><b>Customers and sales<\/b><p>Multi-currency sales and customer management, purchasing and selling on credit.<\/p><\/div><div class=\"mz-card rv\" data-acc=\"green\"><span class=\"mz-tag mz-tag-green\">CMS<\/span><b>Client files<\/b><p>One file per customer, with management of client-related projects.<\/p><\/div><div class=\"mz-card rv\"><b>Administration and permissions<\/b><p>Management of users, passwords and access rights.<\/p><\/div><div class=\"mz-card rv\"><b>Three scalable packs<\/b><p>Packs SO-1200 to SO-1600, customisable by adding the features you need.<\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><div class=\"et_pb_section_5 et_pb_section et_section_regular et_flex_section a2z-v2 mz-sec\"><div class=\"et_pb_row_5 et_pb_row et_flex_row\"><div class=\"et_pb_column_5 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\"><div class=\"et_pb_code_5 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\"><div class=\"mz-cta-final\"><h2>Let's talk about your shop<\/h2><p>A demonstration tailored to shop management, with no obligation.<\/p><div class=\"mz-ctas\"><a class=\"btn btn-primary btn-lg\" href=\"\/contact\/\">Request a demo<\/a><a class=\"btn btn-ghost btn-lg\" href=\"\/en\/logiciels\/\">See the software<\/a><\/div><div class=\"mz-stats\"><div class=\"t\"><b>+30<em>years<\/em><\/b><span>years of industry expertise<\/span><\/div><div class=\"t\"><b>4<\/b><span>native languages \u00b7 FR DE EN IT<\/span><\/div><div class=\"t\"><b>8<\/b><span>industries covered<\/span><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":15844,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"_price":"","_stock":"","_tribe_ticket_header":"","_tribe_default_ticket_provider":"","_tribe_ticket_capacity":"0","_ticket_start_date":"","_ticket_end_date":"","_tribe_ticket_show_description":"","_tribe_ticket_show_not_going":false,"_tribe_ticket_use_global_stock":"","_tribe_ticket_global_stock_level":"","_global_stock_mode":"","_global_stock_cap":"","_tribe_rsvp_for_event":"","_tribe_ticket_going_count":"","_tribe_ticket_not_going_count":"","_tribe_tickets_list":"[]","_tribe_ticket_has_attendee_info_fields":false,"footnotes":"","_tec_slr_enabled":"","_tec_slr_layout":""},"class_list":["post-34327","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v26.1 (Yoast SEO v28.8) - 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