For SMEs and large corporations

MCA Kale meets the needs of large companies

MCA Kale, the ideal solution for demanding companies looking for a complete ERP solution. Designed to simplify and optimize the management of your accounting and business processes, this all-in-one software package delivers greater efficiency and peace of mind. You can centralize all your accounting and business operations in one place, reducing complexity and increasing productivity.

MCA Kale integrates advanced features for invoice management, document creation, and customer and product tracking.
This online platform is perfect for companies seeking to evolve and innovate, guaranteeing simplified, reliable management of all your day-to-day operations.
Choose MCA Kale for security and continuity.

Beyond Software: Process and Business Structure Support

The effectiveness of ERP software depends largely on how it is integrated and used.
That’s why MCA Kale offers comprehensive support to help set up optimal procedures and structures.
Start with a thorough assessment of your current needs and processes with experts, who will advise you on best practices to improve and optimize your overall operations, including inventory management, resource planning, and supply chain management.

The development and documentation of standardized procedures is essential to ensure consistent and reliable management of your business.
Ensure that every process, from order management to invoicing, is optimized to maximize efficiency and transparency.
Benefit from a personalized service that guides you towards simplified, optimized management, increasing the productivity and reliability of your operations in every aspect of your business.

Training and Personalized Support

MCA Kale is powerful and intuitive, making it easy to train your teams to make full use of its advanced features. Training courses are designed to make your staff more efficient and autonomous, enabling them to master the tools in the best possible way. This approach increases productivity and peace of mind, ensuring that every member of your team is able to take full advantage of MCA Kale’s capabilities.

Technical support is always available to answer your questions and guide you through your specific needs.
Whether it’s to solve technical problems or for advice on how to use MCA Kale, our ongoing support ensures that you get the most out of your MCA Kale.
Take advantage ofpersonalized support that promotes efficiency and reliability in your day-to-day operations.

The basics

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Entreprise resource planning

ERP is integrated management software that centralizes all company operations.
It simplifies processes, from ordering to invoicing, and avoids data re-entry thanks to a single database.

It integrates accounting, logistics, human resources and production, providing complete visibility and automating repetitive tasks.
By adapting to specific needs and technological evolutions, your ERP contributes to the growth and efficiency of companies of all sizes.

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Costumer relationship management

CRM is an essential tool for managing your customer relationships.
It provides complete visibility of all your interactions with customers, suppliers and other contacts, facilitating informed decision-making.

By collecting and analyzing data from a variety of sources, such as your website and marketing campaigns, CRM enables you to fine-tune your sales and marketing strategies for greater efficiency.

What’s more, it automates communication by sending e-mails and SMS messages, ensuring a fluid exchange of information.
This integrated solution simplifies sales management, improves customer service and optimizes complex projects.

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Content management system

CMS functionality lets you manage your digital content efficiently and easily.
The system makes it easy to create, organize and edit documents such as form letters, contracts, forms and dashboards.

Thanks to integration with CRM, you can also carry out and analyze online polls, surveys and questionnaires.
The CMS generates dynamic reports and statistics, giving you a clear view of the data collected.

In short, it optimizes document management and improves your customer service processes by centralizing information and automating its processing.

The essentials

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Planning management

This feature enables optimum administration of time and resources.
It provides clear visibility of tasks and their progress, simplifying project and employee management.

With this feature, you can schedule appointments, manage absences and working hours, and coordinate tasks between different people.
Automatic reminders and the ability to share schedules facilitate collaboration.

In short, schedule management improves the coordination, visibility and efficiency of your projects and staff.

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Reports and analysis

Your ERP’s reporting and analytics functionality instantly generates reports and statistics from large quantities of data from multiple sources.
It offers enhanced data visibility in real time, with the ability to filter by period, date, managers, etc.

You can customize the presentation of reports for a clear understanding of results.
This functionality is essential for measuring performance, identifying areas for improvement, analyzing sales, projects, customers and after-sales service, and making informed decisions to improve your business.

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Project budget monitoring

Project-based financial management gives you a global and detailed view of your project finances, providing greater transparency and cost control.
You can monitor budgets, invoices, receipts, purchases and employee timesheets in real time, helping you to compare actual costs with forecast costs.

This functionality enables you to minimize financial risks, anticipate budget overruns and optimize the profitability of your projects, thanks to detailed reports and statistics.
It’s essential for accurate financial management and informed decision-making.

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Automatic reminders

This feature lets you efficiently manage your deadlines, tasks and appointments by sending automatic reminders by e-mail or SMS.
This means you can keep track of deadlines, reduce late payments thanks to automatic reminders, and avoid missed appointments.

Customize your reminders to suit your needs, and easily view all active or past notifications.
Whether for a project, an invoice or a meeting, reminders ensure proactive, organized management of your activities, contributing to customer satisfaction and business efficiency.

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Document templates

With this feature, you can simplify the editing of your letters, forms, contracts and other documents by using ready-to-use templates.

Templates let you create professionally formatted documents, including your logo, colors and other graphic elements.

By customizing templates for your customers, suppliers, prospects or employees, you can ensure that your documentation is adapted and consistent for each recipient.

Once you’ve defined your templates, simply select the desired layout, text and greetings, then add your signature to get a document ready to send or print.

This feature helps you save time while ensuring that all your documents follow a consistent, professional layout.

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Process guidelines (ISO)

The Process Guide provides a dedicated space for documenting your company’s processes and procedures, ensuring compliance with ISO standards.

It allows responsibilities and tasks to be clearly defined, facilitating the transfer of know-how.
This ensures that every employee can perform tasks correctly, leading to better quality of work and increased safety.

By documenting your processes concisely, you can show how you organize and control your operations to meet ISO requirements.
This guide includes all the necessary information: what needs to be done, how, by whom, with what tools and resources, and the objectives to be achieved.

So even a newcomer can manage a task efficiently, thanks to formalized and easily accessible instructions.

Relational interface

Customers, suppliers, employees and prospects

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Online booking

With the online booking feature, your customers can reserve services or items 24/7 directly from your website.
This intuitive system simplifies the booking of appointments and rentals, and allows your customers to choose the service, time and date they require, according to availability.

Save time with centralized reservation management via an online calendar, where all reservations and their details are compiled and synchronized with Google or Outlook.

Automated confirmation and reminder messages by e-mail or SMS reduce missed appointments and last-minute cancellations.
In addition, satisfaction questionnaires help you to evaluate and improve your service.

For companies offering fee-based services, the integration of an online payment module enables your customers to securely pay for their reservations in advance.

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Questionnaires, polls or surveys creation

This feature lets you easily create questionnaires, polls and surveys without the need for coding skills.
You can choose between blank forms or predefined templates, making it easy to customize to your specific needs.

Customize your forms to reflect your corporate image by adding themes and logos.
Then share these forms by e-mail or make them accessible via customer accounts for simplified distribution.

Responses are automatically collected by the CRM, enabling you to analyze the data precisely with reports and statistics.
This feature helps you gain valuable insights for marketing and sales.

Automatic reminders are sent to ensure that all forms are completed, guaranteeing exhaustive, high-quality data collection. Optimize customer relations and make the most of your interactions with this essential feature.

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Access for people outside the company

Guest access enables you to provide your customers, prospects, partners and employees with direct, secure access to relevant information, without having to resort to e-mail or the telephone.

It enhances your customer service by providing a dedicated space for after-sales, support, subsidy requests and much more, while being integrated with your CRM for efficient ticket management.

Accessible FAQs simplify problem-solving, enabling your customers to find solutions for themselves and reducing the burden on your technical support and customer service teams.

What’s more, your contacts can view and manage their specific information from a private account, making exchanges with partners and people outside your company more fluid and transparent.

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Mailbox and mailing

The email and mailing campaign management functionality lets you personalize your correspondence according to your company’s corporate identity, making it easy to send documents such as offers, orders, invoices and letters via an integrated mailbox.

With mailing and newsletter campaign management, you can create, personalize and send emails to a list of contacts segmented according to your specific criteria.
Reports and statistics provided after each campaign enable you to analyze performance through metrics such as open rate and click-through rate, so you can optimize your content for greater impact.

Emailautomation lets you schedule automatic mailings at specific times or in response to specific actions by your contacts, freeing up your time and improving the customer experience.

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Online shop

Give your products greater visibility with a 24/7 online store, and extend your reach internationally.

Manage your catalog by adding descriptions, images and prices, and classify your products by various categories.

Control your inventory in real time and display availability online and in-store.

Simplify shopping with a secure shopping cart and a variety of payment options.

Enhance the customer experience with personalized accounts, product reviews, and automated messages for effective communication.

Additional module

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Mobile Application

The mobile application lets you easily manage expense reports while on the move.
Your employees can quickly enter their expenses by associating photos of receipts, simplifying the reimbursement and accounting integration process.
Expenses are classified by type, project or employee, providing a clear, detailed overview of your business expenses.

It also facilitates order-taking for catering services, enabling your staff to enter orders at the table and send them directly to the kitchen.
For maintenance departments, your technicians can access stocks and supplier catalogs to order the materials they need for their work.

What’s more, this application provides quick access to your company’s address book, with data on customers, suppliers and other essential contacts.

This mobile solution enhances process efficiency, strengthens resource management and improves customer relationship management, while offering the flexibility and mobility needed for modern, efficient business management.

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Cash register software

The touch-sensitive cash register integrated into your ERP centralizes all your information and optimizes your administrative processes. It offers complete management of sales, customers, products, orders and suppliers, with integrated accounting, giving you a clear, precise overview of your operations.

Benefit from enhanced visibility thanks to precise tracking of every transaction and inventory.
Daily reports enable you to analyze your sales in detail, whether general, by product or by employee, facilitating strategic decision-making.

For restaurants, service is accelerated thanks to tabletop order entry via smartphones or tablets, sent directly to the kitchen at the click of a button, ensuring optimum customer satisfaction.
Every transaction is recorded, and invoices and receipts are generated automatically for fast, efficient collection.

With a complete hardware package including touchscreen computer, cash drawer, barcode scanner and thermal printer, this feature guarantees maximum flexibility and efficiency in managing your business.

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Tracking

Geolocation enables you to track the movements of your vehicles, equipment or personnel in real time, by displaying their position on a dynamic map.
It offers greater transparency and responsiveness to your customers’ requests by providing reliable information on lead times and arrival times.

Thanks to this functionality, you can optimize the use of your resources, reduce operating costs, and improve the safety of your teams and assets.
By monitoring routes and driving behavior, you can also prevent accidents and theft, ensuring the safety and efficiency of your operations.

Detailed activity reports help you to analyze past interventions, forecast future needs, and ensure regular maintenance of your vehicles and equipment.
This contributes to optimized management and cost reduction, while providing an accurate, real-time overview of your operations.

This technology is essential for any activity requiring movement or the use of machinery, offering efficient and transparent management for a variety of sectors, from freight transport to construction site management.

Plug-in

Storage

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Communication between applications

This feature enables you to link your ERP to third-party software, machines and online stores, providing essential flexibility and seamless integration into diverse business environments.

Thanks to this capability, you can connect your ERP to specific business applications or equipment such as biometric readers, optimizing your operational processes.
Adoption of the ISO 20022 standard ensures simplified communication and efficient payment management, improving the transparency and speed of financial transactions.

By integrating this functionality, you benefit from harmonized payment procedures, facilitating exchanges with financial institutions, SMEs and the self-employed. ISO 20022 certified, your ERP guarantees modern business management in line with international standards, supporting your growth and competitiveness in a dynamic market.

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Storage space

This cloud storage feature provides private, secure online storage for your information and documents.
Accessible anytime, anywhere, it ensures that your data is always at hand, whether you’re in the office, on the move or teleworking.

With this module, your files can be viewed and modified from a variety of devices, including computers, tablets and smartphones.
Automatic backups prevent data loss in the event of hardware failure or unforeseen incidents, ensuring continuous protection of your information.

Secure document sharing is facilitated by access rights defined according to need, limiting mishandling and maintaining data confidentiality.
Modifications are automatically synchronized, enabling all users to work on the most recent version.

Last but not least, the choice of data centers located in Switzerland guarantees that your data is stored in accordance with the most stringent security standards, reinforcing the reliability of and confidence in your management system.

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MCA Kale Performance: The Key to Quality Assistance

MCA Kale stands out for its ability to offer efficient, responsive support.
The software, with its advanced features, simplifies your day-to-day financial tasks and enables you to process large volumes of data quickly and accurately.

Thanks to its robustness, thesupport team can quickly diagnose and resolve problems, while built-in monitoring and analysis tools enable you to correct anomalies before they affect your business.

MCA Kale is also future-proofed with regular updates that incorporate new features and enhancements, ensuring that your business always benefits from the latest innovations and best practices.
Benefit from high-performance software and top-notch support to ensure your company’s longevity and growth.

Presentation

Customer reviews

Who is MCA Concept?

MCA Concept is a Swiss company specializing in the development of management software since 1996.
ERP, CRM and CMS solutions are designed to simplify the management of your business, whether you’re self-employed, a craftsman, a small business, an SME or a large corporation.

Our regularly updated software incorporates the latest technological advances to deliver optimum performance.

Software operation flowchart