Retail · business software

The solution for restaurants

MCA Catering manages your tables from order to payment: reservations, a mobile cash register connected to your accounting and a full view of your stock.

A common software foundation for every trade

The MCA-Kalé and MCA-Colibri business solutions are built on a common architecture, designed to meet the essential needs of any professional activity, whatever the sector. This foundation is organised around three main families of features: ERP, CRM and CMS, which together cover operational management, customer relations and document production.

Beyond this common foundation, each solution can be enriched with additional modules, specifically developed to meet the particularities of each business sector. With over 100 modules available, MCA-Kale covers a wide range of trades and gives every practice, firm or company a tool perfectly adapted to its specific needs.

Access governanceUser and access management makes it possible to steer and secure the whole ERP, CRM, CMS system by organising user accounts, defining custom profiles and controlling access rights. It ensures that each employee only has the features and information matching their role, while guaranteeing full traceability of the actions performed.
The foundation of operational managementThe ERP module is the core of the tool, with logistics, invoicing and accounting management. It also includes an HR module dedicated to payroll. This building block, shared by all users, guarantees reliable and centralised management of the company's administrative and financial flows.
Customer relationsThe CRM module handles the whole customer relationship: sending e-mails and letters, booking appointments, managing the schedule, sending SMS and newsletters, receiving customer requests, as well as a ticketing system to track requests related to logistics or invoicing.
Document managementThe creation of documents customised to business needs: letters, contracts, forms, questionnaires, while also generating usage statistics.

MCA Catering features

Floor plan

Configuration of rooms, terraces and areas, with movable tables, joining and splitting of tables. Real-time status display: free, occupied, dish served, bill requested. Assignment of a waiter per area. Occupancy time and table turnover.

    Ordering

    Entry on a fixed terminal, tablet or mobile handset in the dining room. Sending to the kitchen and bar by printer or screen, with course sequencing (starter, main, dessert) and firing on demand. Free comments and modifiers: cooking, no onion, on the side. Extras and side dishes with price impact. Progress tracking on the kitchen screen, preparation time and alert on late tickets.

      Bills

      Splitting of the bill by item, by guest or in equal parts. Transfer of items or whole tables between waiters. Complimentary items, goodwill gestures and cancellations with reason and manager approval. Tips, service included, differentiated VAT rates for eat-in and take-away.

        Hotel specifics

        Transfer of the bill to the room account, with check of the room number and guest name. Interface with MCA-Kale for centralised invoicing at check-out. Management of half board and full board, with packages, extras outside the package and per-guest entitlement checks. Breakfast: attendance check, automatic or included billing. Room service with surcharge and delivery tracking. Minibar. Banquets and seminars: quote, purchase order, third-party invoicing, breaks and contractual menus.

          Bar and café

          Quick ordering at the counter with a key layout by family. Happy hour at scheduled times, with automatic price switching. Open tabs, linked to a customer or a stool. Rounds and complimentary drinks tracked. Container management: glass, jug, bottle, with conversion into stock. Deposits and packaging. Terrace with differentiated pricing. Age check on alcohol.

            Prices and promotions

            Multiple price lists: eat-in, take-away, delivery, terrace, staff, groups. Automatic switching by time, day or room. Fixed-price menus and set meals with a choice of components, surcharge on certain items. Menu of the day and dish of the day. Happy hour, brunch, off-peak offers. Discounts in percentage or value, capped by user profile. Vouchers, gift cards, credit notes. Negotiated rates for companies and partners.

              Loyalty

              Identification by card, phone, e-mail or app. Points or wallet accumulation, convertible into a discount or a free item. Digital stamp cards, of the tenth coffee free type. Subscriptions and prepaid lunch deals. Personalised offers based on consumption history. Immediate use at the till, without interrupting service. History available from the terminal, with the customer's preferences and allergies. Consent and right to erasure in line with data protection.

                Recipe sheets

                Recipe for each dish with its components and weights, calculated food cost, theoretical margin and recommended selling price. Nested recipes for intermediate preparations. Yield and preparation losses.

                  Stock depletion

                  Automatic depletion of ingredients when a dish is sold, including items sold by the glass from a bottle. Management of units and conversions, from kilo to portion.

                    Purchasing

                    Supplier orders based on thresholds or activity forecasts. Receipt with quantity and price checks, management of discrepancies. Tracking of prices and changes in food cost. Periodic stocktakes by storage area, cellar, dry store, cold room, with a handheld terminal.

                      Traceability and hygiene

                      Batch numbers and use-by dates, alerts on short dates. Product recall with identification of the services concerned. Temperature records and food safety plan. Allergens declared at recipe sheet level and displayed when taking orders. Losses, breakage and staff meals recorded with a reason.

                        Additional channels

                        Take-away sales with order number and customer call. Delivery, in-house or via platforms, with orders received directly at the till and in the kitchen. Click and collect. Table booking, with or without deposit. Ordering at the table by QR code. Self-service kiosks.

                          Management

                          Turnover by service, room, waiter, product family. Average ticket, number of covers, table turnover rate. Best sellers and menu analysis by profitability and popularity. Actual food cost compared with theoretical, with identification of discrepancies. Productivity relative to hours worked. Consolidated multi-site tracking.

                            MCA Catering, tailored to your requirements

                            A turnkey, personalised solution, accessible from computer, tablet or smartphone, with a client portal. Automate your day-to-day administrative tasks.

                            1An auditWe analyse how you work and what you really need.
                            2SpecificationsTogether we define the exact scope of your solution.
                            3ImplementationDeployment, training and support for your teams.

                            The benefits of MCA Catering

                            Three building blocks working together, completed by the modules specific to your business.

                            ERPDay-to-day management

                            Touch-screen till connected to your accounting, daily closing and stock management.

                            CRMClients and contacts

                            Reservations, loyalty and customer tracking.

                            CMSLinked documents

                            Menus, named receipts and documents linked to your business.

                            Table management

                            From order to payment, the whole service tracked in real time.

                            Smart inventory

                            A full view of your stock to plan your food and equipment orders.

                            Let's talk about your establishment

                            A demonstration tailored to the restaurant business, with no obligation.

                            +30yearsyears of industry expertise
                            4native languages · FR DE EN IT
                            8industries covered