City & administration · business software

Ticketing software online

Seating plan, calendar, prices and more: manage the essentials of your events in a complete ticketing software and simplify the sale and management of your admissions.

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A common software foundation for every trade

The MCA-Kalé and MCA-Colibri business solutions are built on a common architecture, designed to meet the essential needs of any professional activity, whatever the sector. This foundation is organised around three main families of features: ERP, CRM and CMS, which together cover operational management, customer relations and document production.

Beyond this common foundation, each solution can be enriched with additional modules, specifically developed to meet the particularities of each business sector. With over 100 modules available, MCA-Kale covers a wide range of trades and gives every practice, firm or company a tool perfectly adapted to its specific needs.

Access governanceUser and access management makes it possible to steer and secure the whole ERP, CRM, CMS system by organising user accounts, defining custom profiles and controlling access rights. It ensures that each employee only has the features and information matching their role, while guaranteeing full traceability of the actions performed.
The foundation of operational managementThe ERP module is the core of the tool, with logistics, invoicing and accounting management. It also includes an HR module dedicated to payroll. This building block, shared by all users, guarantees reliable and centralised management of the company's administrative and financial flows.
Customer relationsThe CRM module handles the whole customer relationship: sending e-mails and letters, booking appointments, managing the schedule, sending SMS and newsletters, receiving customer requests, as well as a ticketing system to track requests related to logistics or invoicing.
Document managementThe creation of documents customised to business needs: letters, contracts, forms, questionnaires, while also generating usage statistics.

Designed for venues and event organisers

Programming and venues

Each event is scheduled in the right venue, with a seating plan suited to the type of event.

  • All types of events:
    • shows and plays
    • cinema screenings
    • concerts and festivals
    • conferences and private events
  • Programming by date and time, recurring events and event categories
  • Several halls and venues, each with its own capacity
  • Posters, descriptions and information for each event
  • Modification or cancellation of an event
  • Seating plan with numbered seats or unreserved seating
  • Seating zones and categories, with a price specific to each zone
  • Wheelchair-accessible seats, guest seats, reserved seats and quotas
  • Several possible configurations for the same hall
  • Automatic seat allocation or seat selection by the audience member

Ticketing and prices

Tickets are sold online at any time, at the box office or on site, from a single ticketing system.

  • Online sales and booking from a computer, tablet or smartphone
  • Seat selection directly on the seating plan
  • Single tickets, season tickets, passes and packages
  • Prices:
    • full price and concessions
    • children
    • members
    • VIP or complimentary tickets
  • Promotional codes and gift vouchers
  • Automatic confirmation and e-ticket with QR code sent by email
  • Sales at the box office and on site on the day of the event
  • Online payment by card or TWINT, or payment at the box office
  • Closing of sales, management of commissions and distribution of revenue

Audience, groups and invitations

The organiser keeps a complete view of their audience, season ticket holders and guests.

  • Records of audience members, members and season ticket holders, with purchase and booking history
  • Individual or group bookings
  • Invitations, guest lists and VIP invitations
  • Waiting lists for sold-out events
  • Cancellations, refunds, vouchers and credit notes
  • Communication preferences of each audience member
  • Pre-event mailings: reminders, practical information and notifications
  • Post-event mailings: thank-you messages, newsletters and invitations to upcoming dates

Entry control and sales tracking

On the day, entries are checked quickly and sales are tracked in real time.

  • Ticket scanning by QR code on smartphone or tablet
  • Real-time validation and detection of tickets already used
  • Management of several entrances and access by zone
  • Checking of VIP tickets, invitations and accreditations
  • Entry count and list of attendees
  • Real-time sales tracking: tickets sold, tickets available and fill rate
  • Revenue per event
  • Sales analysis by price, by venue and by period
  • Event history and Excel or CSV exports

MCA Tickets, tailored to your requirements

MCA Tickets is a highly flexible management software to which you can add every feature you need; a base edition guides you in your choice.

1An auditWe analyse how you work and what you really need.
2SpecificationsTogether we define the exact scope of your solution.
3ImplementationDeployment, training and support for your teams.

The benefits of MCA Tickets

Three building blocks working together, completed by the modules specific to your business.

ERPDay-to-day management

Booking schedule and online calendar, with available seats you can check at any time.

CRMCustomers and contacts

Customer accounts and registration forms, with automated confirmations and reminders by email or SMS.

CMSTickets and documents

Tickets generated with a QR code and sent as a PDF by email.

Online portal

Your customers buy their admission directly from your venue's website.

Choice of seat

Your customers pick the seat they want from those still available.

Let's talk about your ticketing

A demonstration tailored to online ticketing, with no obligation.

Request a demoSee the software
+30yearsyears of industry expertise
4native languages · FR DE EN IT
8industries covered