Management software for shops

Product traceability: batches and expiry

• Entry of the batch number and expiry date on receipt, fed from the ERP
• Alert at the till when an expired item is scanned, with blocking or override by a manager
• Short-dated goods management: list of items to mark down, automatic discount according to remaining days
• Product recall: extraction of all receipts containing a given batch and the customers concerned
• Upstream and downstream traceability: from supplier to end customer, with production of a recall file
• Stock write-off for destruction, with reason and accounting document

Customer purchase history

• Linking of the receipt to the customer (card, phone number, e-mail, QR code)
• Consultation of the history from the till: items, dates, amounts, store
• Reissue of a receipt or invoice from the history
• Return without paper receipt, justified by the history
• Basis for loyalty, follow-ups and sales assistant recommendations
• Consolidated history across stores and the online channel
• Consent, right of access and erasure in line with data protection

Access from the till

• Real-time stock consultation, including other points of sale and the warehouse
• Complete item sheet: composition, allergens, instructions, images
• Customer order for an unavailable item, with reservation on remote stock
• Mobile or tablet checkout on the shop floor, with the same rights as the fixed terminal
• Offline degraded mode, with resynchronisation on reconnection

Warranties

• Automatic recording at sale: duration, end date, serial number
• Warranty extensions and service contracts sold as items
• Validity check at the counter by serial number or customer
• After-sales tracking: drop-off, sending for repair, loan device, return
• Recharging of warranty work to the supplier
• Issue of the warranty slip on the receipt or by e-mail

Checkout

Multiple payments on the same receipt: cash, cards, cheques, gift vouchers, meal vouchers, split payment. Opening, checking and closing of the till. Management of the cash float and withdrawals. Tax compliance: inalterability, security, archiving of till data.

Returns, exchanges and credit notes

Reason for return, return to stock or write-off, named credit note with validity period, refund to the original payment method.

Prices and promotions

Price lists per store, crossed-out prices, bundles and mechanics such as "3 for 2", discounts per customer or per category, coupons, management of sale periods, margin control on manual discounts.

Loyalty

Points or wallet accumulation, tiers, personalised offers based on history, immediate use at the till.

Stock and purchasing

Receipt with discrepancy checks, rolling and annual stocktakes with a handheld terminal, transfers between stores, known and unknown shrinkage, automatic replenishment on threshold, management of items with variants (size, colour).

Items requiring special handling

Sale by weight, serialised items, products subject to deposit, regulated products with age check, gift cards and prepaid cards.

Management

Turnover by hour, sales assistant, department, average basket, conversion rate, best sellers and write-offs, comparison between stores, dashboard accessible from the till.

ERP integration

Scope and direction of flows with MCA-Kale: items and prices downstream, sales and stock movements upstream. Synchronisation frequency, real-time or deferred. Conflict management and replays. Automatic posting of sales and receipts.

Organisation and technical aspects

Profiles and rights by role, traceability of sensitive operations (cancellation, exceptional discount, drawer opening), supported hardware, backups, recovery plan, staff training.