Healthcare · business software

Management software for medical practices

Consultation calendar, medical record, TARDOC billing and patient portal, in a single software.

A common software foundation for every trade

The MCA-Kalé and MCA-Colibri business solutions are built on a common architecture, designed to meet the essential needs of any professional activity, whatever the sector. This foundation is organised around three main families of features: ERP, CRM and CMS, which together cover operational management, customer relations and document production.

Beyond this common foundation, each solution can be enriched with additional modules, specifically developed to meet the particularities of each business sector. With over 100 modules available, MCA-Kale covers a wide range of trades and gives every practice, firm or company a tool perfectly adapted to its specific needs.

Access governanceUser and access management makes it possible to steer and secure the whole ERP, CRM, CMS system by organising user accounts, defining custom profiles and controlling access rights. It ensures that each employee only has the features and information matching their role, while guaranteeing full traceability of the actions performed.
The foundation of operational managementThe ERP module is the core of the tool, with logistics, invoicing and accounting management. It also includes an HR module dedicated to payroll. This building block, shared by all users, guarantees reliable and centralised management of the company's administrative and financial flows.
Customer relationsThe CRM module handles the whole customer relationship: sending e-mails and letters, booking appointments, managing the schedule, sending SMS and newsletters, receiving customer requests, as well as a ticketing system to track requests related to logistics or invoicing.
Document managementThe creation of documents customised to business needs: letters, contracts, forms, questionnaires, while also generating usage statistics.

Features of the software for medical practices

Doctors and medical staff

  • Profiles of doctors and staff (specialities, ZSR, GLN, dignities)
  • Consultation calendar and appointment booking
  • Staff and room planning
  • Multi-practice and group practice management
  • Internal communication and task delegation
  • Roles and access rights (doctor, medical assistant, administration)

Patients and records

  • Patient's administrative record (insurance, guarantor, representative)
  • Medical record (medical history, diagnoses, consultations)
  • Prescriptions, medication and prescription forms
  • Laboratory results and imaging
  • Filing of documents (reports, letters, certificates)
  • Scanning and import of documents
  • Templates for letters, certificates and sick notes
  • Link with the Electronic Patient Record (EPR)
  • Archiving and history

Tariffs and invoicing

  • Integrated and updated TARDOC tariff database
  • Outpatient flat rates
  • Ancillary tariffs (laboratory, medication, supplies)
  • Entry of services and checking of cumulation rules
  • Tiers garant and tiers payant invoicing
  • Electronic transmission to insurers (XML standard, Medidata, trust centre)
  • Management by type of insurance (LAMal, LAA, LAI, LAM, supplementary)
  • Payment tracking, reminders and debt collection
  • Activity statistics and turnover

Patient portal

  • Online appointment booking
  • Reminders by SMS or email
  • Documents and invoices available online
  • Secure messaging with the practice

Common foundation

  • Protection of health data (revFADP, medical confidentiality)
  • Secure hosting in Switzerland
  • Integrations (laboratories, pharmacies, hospitals, accounting)
  • Backups and audit log

Software tailored to your requirements

A highly flexible management software to which you can add all the features you need.

1An auditWe analyse how you work and what you really need.
2SpecificationsTogether we define the exact scope of your solution.
3ImplementationDeployment, training and support for your teams.

Let's talk about your practice

A demonstration tailored to medical practices, with no obligation.

+30yearsyears of industry expertise
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8industries covered