City & administration · business software

Management software for public administration

Manage your residents and your municipality's finances in an intuitive working tool and lighten the daily workload.

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A common software foundation for every trade

The MCA-Kalé and MCA-Colibri business solutions are built on a common architecture, designed to meet the essential needs of any professional activity, whatever the sector. This foundation is organised around three main families of features: ERP, CRM and CMS, which together cover operational management, customer relations and document production.

Beyond this common foundation, each solution can be enriched with additional modules, specifically developed to meet the particularities of each business sector. With over 100 modules available, MCA-Kale covers a wide range of trades and gives every practice, firm or company a tool perfectly adapted to its specific needs.

Access governanceUser and access management makes it possible to steer and secure the whole ERP, CRM, CMS system by organising user accounts, defining custom profiles and controlling access rights. It ensures that each employee only has the features and information matching their role, while guaranteeing full traceability of the actions performed.
The foundation of operational managementThe ERP module is the core of the tool, with logistics, invoicing and accounting management. It also includes an HR module dedicated to payroll. This building block, shared by all users, guarantees reliable and centralised management of the company's administrative and financial flows.
Customer relationsThe CRM module handles the whole customer relationship: sending e-mails and letters, booking appointments, managing the schedule, sending SMS and newsletters, receiving customer requests, as well as a ticketing system to track requests related to logistics or invoicing.
Document managementThe creation of documents customised to business needs: letters, contracts, forms, questionnaires, while also generating usage statistics.

MCA Town features

Areas of activity

  • Population and civil registry
  • Cemeteries and funeral services
  • Municipal buildings and assets
  • Vehicle and equipment fleet
  • Roads and public works
  • Green spaces and environment
  • Water, sewerage and waste
  • Town planning and building control
  • Finance, taxes and invoicing
  • Public safety and police
  • Schools, social services and early childhood
  • Culture, sport and room hire

Employees

  • Internal portal and dashboard
  • Work orders and task tracking
  • Planning, schedules and on-call duty
  • Mobile app for field work
  • Human resources (leave, hours, absences)
  • Document management and archives
  • Internal communication
  • Roles, access rights and audit log

Citizens (public portal)

  • Citizen account and identification (e-ID / AGOV)
  • Virtual counter and online procedures
  • Tracking of requests and cases
  • Bookings (rooms, facilities, pitches)
  • Online payments and invoices
  • Reports (roads, lighting, waste…)
  • Interactive map of services and assets
  • News, official notices and events calendar
  • Search for deceased persons and grave locations

Common foundation

  • Several municipalities and several departments on a single platform
  • revFADP compliance and data security
  • Integrations (accounting, residents' register, cantonal GIS)
  • Statistics and reporting

MCA Town, tailored to your requirements

MCA Town is a highly flexible management software to which you can add every feature you need, starting from packs T-1200 to T-1600.

1An auditWe analyse how you work and what you really need.
2SpecificationsTogether we define the exact scope of your solution.
3ImplementationDeployment, training and support for your teams.

The benefits of MCA Town

Three building blocks working together, completed by the modules specific to your business.

ERPDay-to-day management

Products and services, stock, goods returns and scheduling brought together in one tool.

CRMResidents and contacts

The residents register centralises the citizens of your municipality.

CMSManagement documents

Quotes, purchase orders, job sheets and QR-bill invoices.

Municipal finances

General and subsidiary accounting, VAT returns and payment grouping.

Mobility

Expense claims from mobile, alongside scheduling and the online portal.

Let's talk about your municipality

A demonstration tailored to public administration, with no obligation.

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+30yearsyears of industry expertise
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