Customer relations
Form
Questionnaires, polls or surveys creation
More simplicity
A form editor (blank or template) integrated into the software to create surveys, questionnaires, service forms, etc., without any coding knowledge required.
Customised forms
Customisation options allow you to create forms that reflect your company’s brand.
Data analysis
Responses immediatly collected by the CRM for accurate data analysis via reports and statistics.
With this module you can easily create all kinds of questionnaires, polls or surveys, such as :
– satisfaction surveys,
– questionnaires for prospects,
– after-sales service requests for the maintenance of a product or an installation.
You can either create a blank form or create a form from a pre-defined template.
In the case of a blank form, you first prepare the fields to be filled in. With a template, the fields of the form are already defined and can be modified as you wish. All you have to do is write the different questions while adding checkboxes, buttons, drop-down lists or text fields.
The appearance of your form can be customised with a theme and logos.
Once completed, you share your form by e-mail or make it accessible via a customer account. People who have an account will then find the form you have created in their spaces.
You can give respondents the option of attaching photos or documents to the form, which is particularly useful for SAV forms.
The answers to the forms are collected by the connected CRM to feed the customer or prospect files and can be analysed via reports and statistics.
If a form is partially filled in by a customer without being completed, an automatic reminder informs the customer that they still have to fill in the missing data and validate the form.
Software for large companies
Software for freelancers and craftsmen
To summarize
Our Form module offers a complete solution for creating forms, simplifying the management of customer data within your company.
This software lets you easily design a variety of questionnaires and surveys, such as satisfaction surveys, prospect questionnaires, or after-sales requests, without the need for coding skills.
You can create your own blank forms, or use pre-established templates to customize your approach to suit your needs. De plus, la personnalisation visuelle de vos formulaires avec des thèmes et des logos permet d’assurer une cohérence avec l’image de votre entreprise.
Once you’ve created your forms, you can easily share them by e-mail or make them accessible via customer accounts.
Responses are collected automatically by the connected CRM, feeding customer or prospect files, giving you a complete view of the information important to your marketing and sales.
What’s more, our Form module incorporates automatic reminders to ensure that all forms are completed in full, thus improving data quality and planning. planning of your future actions. It’s an essential tool for optimizing customer relationship and maximize benefits from your interactions with your customers customers.
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