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Customer technical support

Every day MCA Concept improves and optimises MCA Kale for your comfort. Updates are made on a regular basis. For you, what’s important is having an up to date browser, no matter what platform you are using. MCA Kale’s developers are always pleased to assist you.

However, a problem can always arise. The MCA Concept team remains at your side to solve it :

  • Bug in MCA Kale
  • Process improvement
  • Administrative (Accounting)
Logo of the support hotline description for MCA Kale software support

Telephone assistance

Initially, our support team will assist you by telephone and together we will try to identify your issues. In the majority of interventions, this approach will suffice to solve the problems encountered.

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Remote support

However, if contact by telephone is not sufficient to solve the problem, we will use other supports to help you. Skype or TeamViewer tools will be useful to help you directly on your workstation.

We reserve an administrator access for remote technical support to intervene efficiently on your business’s MCA Kale version, which will allow us to act quickly within your software.

Logo description support training courses for the Kale CAM software


In terms of learning how to use the software, accounting management and invoicing. We provide training courses for you and your employees.

In the press

Interview with Pietro Bongiovanni, CEO of MCA Concept, by Le Monde Economique, 16/08/2017.

The MCA concept: Cloud-based, modular and adaptable software packages for enterprises developed in Switzerland. From the cash register to accounting follow-up, via customer and supplier relations, MCA ERP CRM CMS presents a steering centre for the enterprise at affordable prices.

Contact us

Do you have any questions about MCA Concept ?
Would you like additional information about MCA Kale ?
Or simply send us a pertinent remark ?

Please do not hesitate to contact us ! MCA Concept team will take the time to listen to you and respond as soon as possible.

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Postal address

Rue Basse 33
2013 Colombier
T: +41(0)32 841 37 38

Email : info@mca-concept.com


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