Online ticketing software
Manage the essential aspects of your event in a complete ticketing software and simplify the sale and management of your tickets.
A tailored sales platform
MCA Tickets is a highly flexible management software, to which you can add all the features you need. However, to guide you in your choice of management tool, we offer a starter version.
Pack MCA Tickets TK-1200
TK-1200
- Online portal
- Site map with locations
- Tariff management
- Online payment methods
- Ticket generation with QR-code
- Sending tickets in pdf format by e-mail
- Booking schedule
- Automatic reminders by e-mail or SMS
With MCA Tickets
Sell your tickets with peace of mind
MCA Tickets, online ticketing software, allows you to integrate an online ticketing service for all kinds of events, whether it be theatre shows, circus shows, cinema screenings, sports matches or even concerts.
A visual management of available places allowing your customers to select the place of their choice among the available places when buying a ticket and you to check at any time the availability of the places in your theatre, cinema, stadium or other establishment.
- Visual management of reserved and available places
- Customer accounts and registration forms
- Calendar for online bookings
- Online payment methods (credit card, Twint, Paypal…)
- Automated confirmation and reminders by e-mail or SMS
- Sales statistics
Ticketing system
How does it work?
- The customer who wants to buy a ticket for one of your events goes to the website of your establishment.
- From the site, they access a login page managed by MCA Concept where they have to create an account by providing name, first name and e-mail.
- A validation e-mail is sent to the address provided. Once the e-mail has been validated, the customer defines a password for their account.
- Once the account has been created, the customer can access the calendar of events organised by your establishment in order to choose the event they wish to attend and the session if several sessions are scheduled.
- A layout of the event (numbered seats, areas such as the pit, bleachers, etc.) is then displayed, showing which seats are already reserved and which are still available. The customer then chooses the place they want on the map and the corresponding rate (adult, child, student, AVS/AI…), then adds it to their shopping cart.
- The customer accesses their basket to proceed to the payment of the ticket via the usual payment methods (credit card, twint, paypal…)
- Following payment, a confirmation of purchase is automatically sent by e-mail, together with the ticket with a QR-code.
- The customer can choose to :
– Print the ticket and present the paper ticket at the entrance of the event
– Download the ticket on their smartphone and present the QR-code at the entrance of the event
Modular solution
Basic modules included with MCA Tickets
ERP – CRM – CMS Module
Standard administrative management, with customer management, ticket generation with QR-code. Tracking of customer interactions, with address book and history. Text and layout templates for e-mails or letters.
Guest Access Module
Customer account for purchasing tickets and managing reservations.
Booking module
Online booking management for events.
Shop module
Shopping cart and order management (e-shop).
Planning Module
Planning management to manage the calendar and reservations of seats or tickets.
Mailing Module
Sending communications to customers or prospects, customisable newsletters.
Reminder Module
Automatic reminders by e-mail and SMS.
Reporting Module
Real-time reports and statistics in graph or table format.
Additional modules
Additional modules can be added to the building management software. Feel free to check our modules page to see what options are available.
The benefits of flexible software
Cloud computing and dematerialisation of processes
- Access to data anywhere and anytime
- Reduced infrastructure costs (IT equipment)
Shared work platform
- Synchronisation of documents and data with change history
- Different levels of access according to established profiles
Scalability and continuous improvement
- New features and regular application enhancements, which support good business practices and improve your operations
- New services offered in line with customer needs, market and technology trends
Complies with legislation & regulations
- Accounting and management of your operations in accordance with the latest legal standards.
- Compliance with ISO 20022, RGPD (General Data Protection Regulation), invoice with QR-Code, etc.
Easy integration and broad compatibility
- Quick and easy addition of modules and services, based on a single database
- Extensive interoperability with your third-party applications, your e-commerce tool, different OS (Windows, Mac, Android and Linux) and your third-party machines
High security, protection, availability and confidentiality of your data
Backup, access rights, data storage in Switzerland in a secure private cloud is a priority for MCA, bringing you :
- Increased confidence of your customers, suppliers and employees
- Reputation maintained
Tailor-made
- Customisable and accessible (mobile, tablet, PC/Mac)
- Multilingual interface, adaptable to your company’s taste and colours (FR, EN, DE, IT)
Key features
Integrated ticketing system
Event planning
MCA Tickets is suitable for both outdoor and indoor events. It offers visual space management via a map downloaded directly into the software, which is particularly useful for indoor halls or sports buildings such as football stadiums or ice rinks.
Depending on the type of event (show, match, concert, etc.), you generate the layout of the venue by delimiting the various existing zones (floor, balcony, pit, etc.). In the case of a theatre or cinema for example, you define the available seats including the numbering of the seats.
You can also set the prices according to the criteria of your choice, such as the package (adult, student, child, AVS/AI…) or the type of seat (standing, sitting, pit, grandstand, VIP area…). Tariffs can be associated with the zones delimited in the plan. You can offer both fixed and free prices.
You can check the availability of places directly in the visual interface according to the dates associated with your events. Reservation information can be accessed by selecting the reserved seats.
Purchase of tickets
From your website, the customer accesses a login page where they create a customer account. They can then access the calendar of events to see the different programmes and sessions planned and the places available.
The calendar allows you to display a variety of events with multiple times per event (theatre or cinema programme), multiple events with single dates (sports calendar) or a single event with a single date.
As soon as the purchase of a ticket is validated, the customer receives the ticket by e-mail in PDF format to print at home or to keep on his smartphone. The ticket includes a QR-code that can be scanned at the event.
A confirmation e-mail or SMS is sent automatically following the purchase of the ticket. Automatic reminders by e-mail or SMS can also be programmed as well as all types of messages related to the event (cancellation, move, etc.)
The online ticketing software supports cancellations, refunds and ticket exchanges. It also manages subscriptions or gift vouchers at the time of purchase.
Communication with customers
You have the possibility to generate automated emails and sms to communicate with your customers about your events.
You can program the automatic sending of confirmation messages following the purchase of a ticket or reminders related to the event for which the customer is registered.
But you can also prepare various communications to share the month’s agenda and promote future events or send out personalised invitations to invite people to your events.
Payment methods
You can combine several secure online payment methods with the sale of your tickets, including payment by bank cards (Visa, Mastercard, Postcard, etc.), Twint or Paypal.
Accounting
The accounting is integrated into your management: no need to re-enter all the data for the various balance sheets. MCA Tickets integrates all accounts and manages inputs, outputs and expenses.
Report and analysis
Management reports allow you to analyse the data collected by the software. You can format them as you wish to remove the elements that interest you.
You will be able to observe the sales made, evaluate which types of places are the most popular or discover which payment methods are the most used.
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To summarize
MCA Tickets offers a comprehensive and adaptable online ticketing software package to simplify the management of ticket sales for various types of events in Switzerland.
This ticketing system offers essential functionalities such as event planning, visual seat management, customer accounts, a booking calendar, online payment methods, ticket generation with QR-code, automatic reminders by e-mail or SMS, and much more.
MCA Tickets enables companies and organizations to set up a tailor-made sales platform for their customers, whether for theater, cinema, concerts, circuses or sports matches.
In addition, this software offers advantages such as flexibility, access to cloud computing, dematerialization of processes, data security, regulatory compliance, and customization to the needs of each company or organization.
If you’re looking to improve your event management and simplify online ticket sales, MCA Tickets could be the right solution for your business.
Request a customized quote to find out more about how this software can meet your specific needs.
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