CRM : Customer Relationship Management
Customer Management Software or CRM is a set of technical tools to capture, process and analyze information from customers, suppliers and employees.
CRM (Customer Relationship Management)
Customer Care Features
- Alert
- Importation of documents/notes/images
- Automatic e-mail sending
- Automatic SMS sending
- Planning in a schedule
- Linked to website, information collection
- E-mailing
- Event-based management
- Transversality with other ERP, CMS documents
SRM (Supplier Relationship Management)
Product and service provider tracking features
- Alert
- Importation of documents/notes/images
- Automatic e-mail sending
- Automatic SMS sending
- Scheduling in a delivery planning
- Event-based management
- Transversality with other ERP, CMS documents
ERM (Employee Relationship Management)
Employee task management features
- Alert
- Importation of documents/notes/images
- Automatic e-mail sending
- Automatic SMS sending
- Planning in a schedule
- Event-based management
- Transversality with other ERP, CMS documents
- Absence and illness management
Our solutions for you
Suitable for large businesses
– Ideal for enterprises having well-defined positions with different levels of access according to user roles.
– More advanced modules such as planning and reporting.
– More advanced modules such as planning and reporting.
For entrepreneurs and artisans
– Adapted to the needs of artisans or entrepreneurs looking for optimal management, which simplifies recurring processes with automated functionalities.
– Automatic processes save time and provide good visibility.
– Automatic processes save time and provide good visibility.