Keep track of your relationships and tasks, with no oversights!
The CRM tool designed by MCA Concept allows you to collect and analyse information received from different channels in order to identify and segment customers according to their needs and interests. This allows you to implement targeted processes and increase customer satisfaction, which translates into optimal profitability for your company.
- Ticket management
- Analysis of after-sales surveys
- Collection of information from the website
- Scheduling and automatic emails sending